Futuro Media Group New York, NY
- Posted: over a month ago
- $42,000 to $47,000 Yearly
The Futuro Media Group Administration department is a small and dedicated team of professionals working closely with all staff to establish efficient systems and processes in multiple areas to support the smooth functioning of the active and growing organization. The Systems Engineer will strive to build and support the technological infrastructure of the organization, by supporting the Chief of Staff in the daily operations of The Futuro Media Group's network, computer, and audio engineering systems and providing technical support to its users. This is a 20 hour per week part-time position reporting to the Chief of Staff.
The Futuro Media Group is an independent nonprofit organization producing multimedia journalism that explores and gives a critical voice to the diversity of the American experience. Based in Harlem and founded in 2010 by award-winning journalist Maria Hinojosa, The Futuro Media Group is committed to creating multimedia content for and about the new American mainstream in the service of empowering people to navigate the complexities of an increasingly diverse and connected world.
Essential Duties And Responsibilities
Support the Chief of Staff in: managing servers, Internet access, user accounts, databases, network equipment, and desktop hardware and software with an strong emphasis on audio production workflow support
Onboard and off-board all staff with respect to desktop, software, hardware, Google Workspace and peripheral equipment needs
Address and solve user issues with respect to desktop, software, hardware, Google Workspace and peripheral equipment needs
Provide friendly, knowledgeable support to users experiencing technical issues at The Futuro Media Group's main office and remote staff
Keep staff informed of software status, hardware status, and any known issues
Follow and maintain IT security awareness and best practices as appropriate in order to deliver secure solutions to users
Create and update instructions and tutorials as needed to aid in the use of managed services available to staff
Ensure and maintain a robust and secure workstation and network environment for on-site and remote staff
Conduct software and hardware research, testing, and implementation, as well as log and troubleshoot services
Evaluate, implement, and manage appropriate software and hardware solutions to ensure system integrity
Build, maintain, and ensure the backup of key systems
Install, configure, and maintain servers and related network hardware
Recommend and plan network architecture and equipment needs
Oversee daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Perform and supervise routine maintenance checks and updates on servers, local, and networked client systems
Perform software upgrades including planning and scheduling, testing, and coordination
Set up equipment for employee use, performing or ensuring proper installation of software, audio/video devices, peripherals, cabling and other equipment
Plan, install, maintain, repair and support all software, hardware, and peripherals; following design or installation specifications
Maintain accurate and current records for hardware inventory, software licensing, and network configuration
Work closely with the Audio Engineering department in the maintenance, updating and troubleshooting of our audio software and hardware. This includes remote and in-person support for staff using Pro Tools DAW and plugin bundles, remote troubleshooting for Zencastr recordings, and in-person troubleshooting for our in-house vocal booth and audio hardware.
Liaise with outside vendors and coordinate with Chief of Staff on purchase requests
Research and suggest the implementation of new technology projects to meet Futuro Media’s goals and objectives
Perform other systems related duties to support the Administration department, as assigned
Bachelor's degree and three years related experience required
Extensive knowledge of Apple hardware, operating systems and software applications, network environments, internal components, and multifunction laser printers
Extensive knowledge of all software and hardware related to office administration and media production workflows, including Pro Tools (and supported plugin bundles), Google Workspace, Zencastr, Slack, Zoom
Working knowledge of all Adobe Creative Suite software, Apple Remote Desktop; Mac OS Server, Profile Manager, HTML and other web scripting languages
Proficiency in Google Workspace
Passion to learn new technologies to benefit Futuro Media
Demonstrate strong troubleshooting methodology, analytical reasoning, and organizational skills
Ability and desire to provide excellent customer service and explain technical concepts in nontechnical terms to staff
Appropriate training or certifications a plus
Excellent interpersonal, written, and verbal communication skills
Solid organization skills, multi-tasking ability, and attention to detail
Ability to be flexible and adaptable in order to contribute to problem-solving activities within a growing, changing organization
Ability to work independently, with minimal supervision, as well as collaboratively, as part of a team
Cultural competence and the ability to work successfully with diverse groups of people
HOW TO APPLY:
The Futuro Media Group is a diverse work environment and encourages individuals from all backgrounds to apply.
To apply, please send your resume and cover letter via email with the subject “PT Systems Administrator” to email@example.com.
Applications must be submitted by Friday, June 18, 2021 to be considered for this position, but we encourage early applications.
Pay range of $42,000 to $47,000, commensurate with experience.
Only the most qualified candidates will be contacted. No phone calls please.
Futuro Media Group
The Futuro Media Group is an independent nonprofit organization producing multimedia journalism that explores and gives a critical voice to the diversity of the American experience. Based in Harlem and founded in 2010 by award-winning journalist Maria Hinojosa, Futuro Media is committed to creating multimedia content for and about the new American mainstream in the service of empowering people to navigate the complexities of an increasingly diverse and connected world.
361 W 125th StreetNew York, NY
TechnologyView all jobs at Futuro Media Group