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eCommerce Systems Administrator

Future Plc New York, NY
  • Posted: over a month ago
  • Full-Time
  • Benefits: Medical, Life Insurance, 401k

Department Summary

The eCommerce department is the fastest growing department in Future, and some might argue in all of publishing. Our purpose is to unite readers with content that helps them make important buying decisions and make it easy for them to find the best deals on the products they want to buy. You’ll be part of a dynamic, forward thinking and very collaborative team.

Job Summary & Purpose

Working with the Senior Product Manager and our excellent team of US editors you will be responsible for providing our US audience with the best possible deals available in the market on the products they are researching. You will ensure that we have the right retailers represented in our eCommerce shopping widget, Hawk, and that the products and prices are correct so that we can provide an optimal user experience for our readers.

Key role responsibilities:

  • Matching correct products to the contents of an article

  • Identifying key retailers that should be represented in our content

  • Identifying opportunities to add new retailers

  • Identifying price fluctuations and ensuring editors are informed of new deals

  • Working with editors to ensure they are supported and can provide the best deals to our audiences

  • Undertaking detailed analysis of product and article sales performance across multiple websites.

  • Monitoring performance of our eCommerce widgets and working closely with the Senior Product Manager and Tech Lead to fix any technical issues.

Essential skills and experience:

  • Ideally you will have experience in a similar role within retail or eCommerce but for us the transferrable skills and behaviors are key.

  • You will need high levels of attention to detail as your role will involve keying data and cross checking information.

  • Excellent communication skills are a must - you’ll need to collaborate with a wide range of people in the US and UK.

  • Knowledge and a passion for technology will mean you will understand our customers as well as be able to get the most from the systems.

  • You will have an understanding who the retailers are in key categories such as computing and mobile technology.

  • Highly organised and methodical- there’s plenty to do and we move quickly so you’ll have to keep on top of many spinning plates.

  • You’ll need an analytical mindset for this role and be great at finding pragmatic solutions to problems.

  • You’ll be using a variety of software platforms so a good understanding of Microsoft Excel, Google Sheets is essential and experience of using other analytical tools would be a bonus.

Future Plc

Why Work Here?

We are passionate about our brands & our people. We are a global company working with cutting edge tech and we want you to be a part of it!

We are Future plc, a global multi-platform media company. We’re the name behind successful brands in specialist consumer and B2B sectors including technology, gaming & entertainment, music, creative & photography, home interest, education and television. Every day we connect with an audience reach of over 250+ million worldwide with their passions, through our expert content, world-class events and cutting-edge proprietary technology. We’re dedicated to creating loyal fans of our brands, and the number is growing all the time. But that’s not enough – we’re continually adding to our portfolio, building on our technology and investing in our people. Everything we do is born from our desire to innovate and influence and we restlessly look to improve. We hire people we can learn from and we work together to push the boundaries of what can be done. Together, we’re exceeding the expectations of everyone we exist for – our audiences, clients and shareholders. Our shareholders have watched Future transition into an innovative global platform for specialist media, our share price has performed well in parallel with both the transition and our growing ability in making our content pay. Shares Magazine have issued their 10 stocks for 2018 which includes Future as one of their top picks. We reap the rewards too, of course, with a fun and creative place to work and the kind of personal development that makes every day even more enjoyable and challenging. We believe it to be a really exciting time to join Future. Every kind of talent is celebrated and nurtured here. We believe in teamwork that transcends location, which means we don’t have a single headquarters. Across our offices in London, Bath, New York, Sydney, Bournemouth, Bromsgrove and San Francisco, each and every one of us is playing a part in driving our business forward.


15th Floor, 11 W 42nd Street, New York, NY 10036
New York, NY

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