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Customer Service Representative

Future Force Personnel Miami-Dade County ,FL
  • Posted: 26 days ago
  • $12 to $14 Hourly
  • Full-Time
  • Benefits: medical
Job Description

 Job Description

Immediate Openings for Customer Service Representatives and Customer Service Leads in Doral, and Miramar, FL.

Work Schedule:

Monday to Friday

8:30 am to 5:30 pm

Basic Duties/Skills include:

  • Answering incoming calls, emails, reviews and live chats
  • Placing/Tracking orders
  • Answering customer inquiries
  • Resolving Customer-related issues
  • Perform data entry and other tasks associated with the position
  • MS Office and MS Excel 
  • Outbound/Inbound calls to and from customers
  • Previous customer service handling inbound calls in a call center atmosphere
  • Team Lead

Job Requirements

  • Fluent in English and Spanish, Verbal and written
  • Demonstrate excellent customer service skills
  • Retain current customer base by providing excellent customer service
  • Track all customer service requests and queries
  • Taking first call from customers
  • Answering customer queries and inquiries via telephone and email
  • Helping customers and providing an excellent customer experience
  • Providing outstanding customer service at all times
  • Processing customer orders for all customer types
  • Taking customer orders & dealing with general customer queries
  • Handling both inbound & outbound calls
  • Take ownership of solving customer issues through proactive customer service
  • Operating via telephone to contact customers
  • Deliver a high-quality customer service to all customers and call handling standards
  • Answering technical queries via phone call and email from customers and all departments
  • Achieving sales and customer service-related targets
  • Clean background
  • Drug-free Workplace

 

Company Description
Celebrating our 28th year, Future Force Personnel Services is a full-service staffing firm specializing in Light Industrial, Professional, and Office/Clerical personnel. Our candidates range from entry-level temporary workers, to highly skilled and experienced full-time professionals.

Headquartered in Miami Lakes, Florida we currently have additional offices in Orlando and Atlanta, and service a broad range of clients from small offices to large corporations throughout the entire state of Florida and Georgia.

For more information visit our website at:
www.futureforcepersonnel.com or call 305-557-4900

Future Force Personnel

Why Work Here?

Great opportunities and benefits available for qualified individuals

Celebrating our 28th year, Future Force Personnel Services is a full-service staffing firm specializing in Light Industrial, Professional, and Office/Clerical personnel. Our candidates range from entry-level temporary workers, to highly skilled and experienced full-time professionals. Headquartered in Miami Lakes, Florida we currently have additional offices in Orlando and Atlanta, and service a broad range of clients from small offices to large corporations throughout the entire state of Florida and Georgia. For more information visit our website at: www.futureforcepersonnel.com or call 305-557-4900

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