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Full Time Sales and Service Specialist

Fulton Bank
Bellefonte, PA
  • Expired: February 12, 2022. Applications are no longer accepted.

Value Proposition:

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company and every success we experience begins with them. We hire team members who raise the bar, who are collaborative and inclusive, who build relationships, and who are looking for a long-term career with Fulton Bank. We strive to promote a culture of work-life balance, to unplug and recharge to be your best self, at work and at home.

Overview:

Bellefonte Financial Center in State College, PA. Full-time; 40 hours/week with days and hours varying based on branch need. Must be available to be scheduled around branch operation hours.

The Sales and Services Specialist will provide industry leading service while facilitating customer transactions and the sale of bank products and services within the Financial Center. Embraces, promotes and is accountable for delivering Fulton's superior customer experience program. Encourage customers to use self-service banking solutions including; ATMs, on-line, and mobile banking to enhance their service experience. Time spent in various aspects of this role will vary depending upon Financial Center traffic and needs and the role of other teammates.

Responsibilities:
  • Accountable for the sale and referral of products and services at the Financial Center utilizing consultative conversations and FFC Sales Process to identify customer needs across all product and service lines, not limited to deposit and credit products in order to achieve assigned goals. Conversation may cause transition from transaction to consultative or vice versa, which could affect the percentage of time transacting versus selling.
  • Opens new accounts and performs related servicing activities. Completes the appropriate documentation, provides required documents and disclosures to customers and follows-up as prescribed in bank policy and procedure. Will be knowledgeable of all consumer loan products. Commits to advancing personal knowledge of sales techniques and bank products to deepen customer relationships and better serve bank clients.
  • Assist clients with transaction needs and accurately performs Teller transactions in accordance with bank policies and procedures. Issues negotiable instruments, completes Currency Transaction Reports when applicable, and adheres to all audit, assessment and compliance policies/procedures and standards.
  • Responsible for compliance with applicable regulations, operational and security policies and procedures and all risk management elements associated with the position and as defined by management.
Qualifications: Education

Associate Degree or the equivalent experience. Specialty: Business or equivalent. (Preferred)

Experience

1 or more years customer service or sales experience. (Required)

6 to 12 months cash handling experience. (Preferred)

: This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management. Sponsorship Statement : As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future. EEO Statement : Fulton Bank (Fulton) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Fulton Bank

Address

Bellefonte, PA
16823 USA

Industry

Business

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