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Outreach Coordinator | Advancement Opportunities

Management Training Torrance, CA
  • Expired: 29 days ago. Applications are no longer accepted.

Facilitates provider and member outreach to ensure member receipt of important consumer services to improvement member outcomes.

Fundamental Components:

  • Identifies potential resources and initiates collaboration with providers to improve member outcomes
  • Makes outbound calls to members to provide assistance in obtaining services
  • Develops and distributes educational information to members and providers in accordance to the outreach program
  • Assists in the development and standardization of outreach documentation and manages the data flow process to complete company documentation
  • Documents member participation in outreach activities
  • May develop and maintain member incentive programs to support company initiatives
  • May identify opportunities to partner with community organizations on special events and presentation
  • Records and documents all member and provider outreach activity
  • Performs other duties as required



BACKGROUND/EXPERIENCE

  • Minimum 1 year recent and related marketing, outreach and/or quality management experience
  • Previous experience working in a call center environment preferred
  • Communication skills and experience speaking with medical providers
  • Ability to work independently
  • Ability to use standard corporate software packages and corporate applications



EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent combination of education and experience.

Persons with Experience in the following areas should apply:

Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, receptionist, warehouse manager, retail associate, retail cashier, management, office assistant, office, clerical, office manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, e-business, distribution manager, customer service clerk, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports director, sports league official, business systems analyst, assistant manager, office support worker, admin support worker, human resources, full time recruiter, entry level recruiter, real estate, real estate agent, property management, training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant manager

Management Training

Address

Torrance, CA
USA