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Customer Service Specialist

Full Steam Staffing Newbury Park, CA
  • Expired: over a month ago. Applications are no longer accepted.

Currently looking for an Experienced Customer Service Representative to assist our Sales and Shipment Departments.

The Office Customer Service for Domestic Sales and Shipments Job Duties are:

  • Manage Order entering by phone and emails.
  • Answer Customer inquiries and send out quotes.
  • Manage Invoicing and appropriate paperwork for orders shipping out.
  • Manage the necessary documentation and online forms for the efficient, cost-effective and lawful execution of all shipments with various trucking companies.
  • Manage Customer Files, Credits, Literature packets.
  • Receives telephone or email requests for quotes, orders, order changes directly from customers and distributors.
  • Uses a computer to retrieve customer information and order status.
  • Follows up on inquiries by checking computer runs and trucking companies.
  • Uses computer for UPS, Federal Express, and other shipment labels.
  • Faxing and scanning documents to Customers.

Required Skills and Experience:

  • Type a min. of 45WPM
  • Microsoft Office Programs (Excel, Word, Outlook)
  • At least 2-3 years of experience in a related position
  • Order taking /entry experience
  • Great customer service skills are needed
  • Attention to detail
  • Able to multitask
  • Accounting software -Traverse (for Manufacturers) designed by Open Systems. Trucking Software -KUEBIX Transportation Management System. Are definitely a PLUS

Schedule: Monday - Friday 8am-5pm

Pay D.O.E $16- $19HR

Only submit your resume if you have the required skills and experience.

Job Type: Full-time

Salary: $16.00 to $19.00 /hour

Full Steam Staffing

Why Work Here?

Exciting opportunities for growth and advancement.

Full Steam Staffing is a fast growing Staffing and Human Resources Solutions provider with a presence throughout the West Coast, the North East and the Mid-West down to Texas. Full Steam is the driving force and parent company to six subsidiary brands that focus on recruiting, attracting and hiring top talent for an impressive array of Nationally recognized companies throughout the US. Our mission is to provide our associates and clientele with the highest level customer service experience possible. Our philosophy and dedication to excellence has allowed us to build and retain long-lasting business partnerships. Visit us on line or call to learn more about becoming an Associate or Client partner today!


Newbury Park, CA