Position: Pharmacy Technician
- WV – must register with OH BOP
Direct Supervision: Pharmacist(s) on duty.
Description: The primary responsibility of a Pharmacy Technician with Fruth Pharmacy is to provide excellent care for our customers and patients by satisfying each customer’s needs, exceeding their expectations, and making every Fruth Pharmacy visit a pleasant and satisfying experience. All pharmacy technicians are responsible for providing customer service and assisting the pharmacist(s) in filling prescriptions, entering information into the pharmacy computer system, ordering and receiving product, checking in orders, stocking, record keeping, answering telephone calls, and maintaining the overall conditions of the pharmacy department as defined in the Fruth Corporate Policies & Procedures and applicable state regulations. This requires accurately and efficiently operating the cash register (when required), providing various services at the pharmacy service counter, and maintaining security and control of all funds, medications, and confidential patient information near the cash register, in the pharmacy, and immediate area.
- Receive written prescriptions brought to the pharmacy or telephoned refill requests.
- Make sure all needed patient information is collected on new written prescriptions or telephoned refill requests.
- Answer telephone and handle questions that do not require a pharmacist’s professional judgment or expertise.
- Enter data into the computer and record information needed before prescriptions can be dispensed.
- Process prescriptions in a timely order and manner so as to best take care of patient needs.
- Store written prescription forms after prescriptions are dispensed and keep organized.
- Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions.
- Keep pharmacy department supplies (e.g., vials, bottles, bags, receipts, staples, tape, etc.) well stocked.
- Place complete prescriptions in the pickup area.
- Order, check-in and stock the pharmacy department shelves with medications when they arrive from suppliers.
- Help maintain inventory controls by checking on-hand quantity and cycle counts.
- Identify and process out of date items.
- Prepare insurance claims and verify payments.
- Help patients find over-the-counter medications.
- Stock over-the-counter departments.
- Ring purchases on cash registers and record them in the logs that required by securing proper signatures.
- Perform housekeeping duties within the pharmacy department.
- Work closely with pharmacists and other technicians. Also work with cashiers, clerks, trainees, and other store personnel.
- Work with patients, patients’ caregivers, prescribers and their office personnel, and with suppliers to the pharmacy.
- Maintain and keep patient information with the HIPAA guidelines.
Specific Responsibilities Technicians CANNOT perform:
- Pharmacy technicians MUST act within the legal rules of the applicable pharmacy practice act in their state.
- The following duties are to be performed ONLY by a registered pharmacist:
- Receipt of oral prescriptions from prescribers or prescriber’s authorized designees (new telephone orders)
- Consultation with prescribers or prescribers’ designees about patients’ prescription.
- Checking of medications prior to dispensing
- Consultation with patients about prescribed medication use or other health care issues.
- Recommend over-the-counter medications.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The technician must have completed requirements of the pharmacy technician trainee. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 18 years of age to work as a pharmacy technician. The technician must have a high school diploma or certificate of high school equivalence. Technicians must pass a criminal background check to begin employment.
Personal Skills: Excellent communication and interpersonal skills required. A technician must have willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
Language Skills: Must have ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
Mathematical Skills: Ability to add and subtract two digit numbers and to calculate a discount % amount. Ability to perform these operations using units of U.S. currency.
Reasoning Ability: Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates, Licenses, and Training: Successful completion of any of the following is required:
- A Pharmacy Technician training period by working under the direct supervision of a pharmacist for 20 hours if national certified and registered in another state, followed immediately by Pharmacy Technician licensure in WV or Qualified Status in OH
- A Pharmacy Technician training period of 960 hours in 6 months, followed within a maximum of 6 months by successful passing of either a National Pharmacy Technician Certification exam and State Pharmacy Board licensure in WV or the Qualified Fruth Pharmacy Technician Exam in Ohio.
- If already licensed in WV, an update to the Board of Pharmacy with work address is all that is required. Technicians are responsible for maintenance of licensure status. In Ohio, if already a qualified technician with another pharmacy, proof of such is required, or passing of the Fruth exam will be required.
Complete Company’s training including but not limited to: new hire orientation, customer service training, safety training, and Fruth Pharmacy Technician Training Course
Physical Demands: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and smell. The individual is occasionally required to climb or balance and stoop, kneel, or crouch. The individual must regularly lift and/or move up to 25 pounds and reach from 6 to 48 inches, and occasionally lift and/or move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and color and depth perception.
Work Environment. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is occasionally exposed to wet and/or humid conditions and moving mechanical parts. The individual is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.