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Customer Service Representative / Member Services

Frontline Source Group Dallas, TX
  • Posted: over a month ago
  • Other

Customer Service Representative / Member Services

Wonderful opportunity to join a great company with a friendly staff. My client in Dallas, TX is looking to hire a Two Customer Service Representative / Member Services on a direct hire basis.

Company Profile:
Well established credit union
Friendly staff and happy work environment


Customer Service Representative / Member Services Role:
Open, Close and Maintain member accounts
Refer loan products
Assist members with bookkeeping and checking account issues
Educate members on applicable products to enhance their banking experience
Reset mobile application and website logins
Help with bill payer questions and troubleshoot basic website issues
Responsible for handling customer inquiries via email and chat
Responsible for maintaining a high level of professionalism, dependability, availability and flexibility


Customer Service Representative / Member Services Profile:
Bachelors degree highly preferred
1+ years of customer service experience
Previous experience in the banking industry
Acceptable Credit Report
Professional phone presence
Strong MS Office Skills (Word, Excel, Outlook)


Features and Benefits of Client:
Medical/Dental/ Vision
Casual Fridays
401K with match
12 paid holidays
PTO


Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.


Frontline Source Group

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