Wonderful opportunity to join a great company with a friendly staff. My client in Dallas, TX is looking to hire a TwoCustomer Service Representative / Member Services on a direct hire basis.
Company Profile: Well established credit union Friendly staff and happy work environment
Customer Service Representative / Member Services Role: Open, Close and Maintain member accounts Refer loan products Assist members with bookkeeping and checking account issues Educate members on applicable products to enhance their banking experience Reset mobile application and website logins Help with bill payer questions and troubleshoot basic website issues Responsible for handling customer inquiries via email and chat Responsible for maintaining a high level of professionalism, dependability, availability and flexibility
Customer Service Representative / Member Services Profile: Bachelors degree highly preferred 1+ years of customer service experience Previous experience in the banking industry Acceptable Credit Report Professional phone presence Strong MS Office Skills (Word, Excel, Outlook)
Features and Benefits of Client: Medical/Dental/ Vision Casual Fridays 401K with match 12 paid holidays PTO
Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.