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Outbound Sales Representative @ Cincinnati Bell (US, Remote)

Frontier Talent Remote, OR

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

PLEASE APPLY THROUGH HERE: https://frontier.jobs/jobs/enI6b3NzLTIyMDM2Nw==

JOB PURPOSE

  • The position is responsible for engaging current/prospective customers selling residential service for home phone, long-distance, internet, and video products through outbound dialing. The agent must be self-motivated, have a thorough understanding of products and services offered by Cincinnati Bell, able to work in a fast pace environment, display exceptional customer service, and consistently meet sales goals.

WHAT YOU’LL DO

  • Utilize outbound dialing with a focus on customer acquisition, upgrading current customers, and upsell, (70%)
  • Initiate and obtain sales through lead lists while meeting productivity metrics
  • Assess customer's entertainment and communication needs, offering solutions or bundles from Cincinnati Bel
  • Effectively multi-task between account management, providing feedback to customers responses, offering solutions, discussing product options, and generating service through multiple ordering systems
  • Collaborate with peers and industry partners to bring the best technology solutions to your customers
  • Negotiate products and services offered by Cincinnati Bell utilizing promotional offers generated by marketing
  • Place orders for new service and/or changes to existing service through multiple internal ordering systems (10%)
  • Maintain, track, change, and input leads through SalesForce.com (10%)
  • Take direction from upper management and complete administrative duties (5%)
  • Develop and maintain relationships with current customers; follow up by email/phone thanking them for their business and informing them of Cincinnati Bell's referral program (5%)

WHAT YOU’LL NEED TO SUCCEED

  • Excellent oral, written, and interpersonal communication skills necessary
  • Knowledge of Microsoft programs and applications
  • Ability to work independently within a team environment with minimal supervision adhering to performance measurements and sales goals
  • Proficient problem solving and analytical skills
  • Demonstrated success working in a sales environment

PREFERRED EXPERIENCE

  • 0 to 2 years of experience
  • Prior experience in sales or marketing
  • Prior experience in telecommunications
  • Prior experience in a call center preferred
  • Strong organizational and time management skills preferred

EDUCATION

  • 4 years of high school or equivalent

Frontier Talent

Why Work Here?
Great benefits, lots of growth!

Address

Remote, OR
USA

Industry

Business

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