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Customer Service Representative

From You Flowers New Haven ,CT
  • Expired: 28 days ago. Applications are no longer accepted.
Job Description

 

From You Flowers - OLD SAYBROOK, CT

 

From You Flowers is seeking an Account Specialist with a background in customer service to join our amazing team in Old Saybrook Connecticut. This person will have the opportunity to directly impact business goals in our account and billing departments by being solution oriented and organized with a positive attitude! This position is ideal for anyone looking for a fun and fulfilling work environment with a range of interesting and diverse responsibilities. Here at From You Flowers, we know there is no “perfect” candidate. We encourage everyone and anyone from all walks of life and backgrounds to apply as we seek to build and grow our diverse staff.

 

 

Responsibilities and Goals You Will Own:

· Respond to resolve vendor inquiries to ensure order placement quickly and effectively

· Increase customer satisfaction and loyalty by replying to customer emails professionally and promptly

· Escalating critical support issues to correct supervisor

· Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and tasks; exploring opportunities to add value to job accomplishments

· Meeting and exceeding department goals and metrics

Experience and Qualifications:

· 2 years of customer support, vendor relations, or basic administrative experience

· Friendly, positive, problem solving attitude – (likes the get things done!)

· Ability to solve problems logically and critically

· High School Diploma or GED

· Ability to meet deadlines, multitask, prioritize, and have exceptional attention to detail

· Demonstrate ability to work on a computer including but not limited to: using the Internet, Microsoft Outlook and Microsoft Excel.

· High School Diploma or GED

Available Shift:

Tuesday – Thursday, Sat – Sunday 11:00 AM – 7:00 PM

**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable laws, regulations and ordinances.

From You Flowers

Why Work Here?

Fun, fullfilling, great learning opportunities and an awesome team!

Address

143 Mill Rock Road E
New Haven, CT
USA