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Event & Facility Onsite Operations Assistant

Friends of Waterfront Seattle
Seattle, WA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Salary: $22-30/Hr

The Event and Facility Onsite Operations Assistant supports the onsite operational functions of the Event and Operations team, ensuring efficiency and consistency in implementing department processes, onsite tasks, and communication. This role also provides logistical support for all internal and external events with a variety of complexity. This position requires continual demonstration of the following core competencies:  

  • Commitment to maintaining an institutional standard for guest experience and level of service.  
  • This includes collaboration and coordination with staff, partners, vendors, and other constituencies to ensure successful execution of all events and facility support 

This role supports all activities planned, with various levels of complexity. This is a high-volume environment where work productivity, efficiency, and effective communication skills are a must. 

Essential Job Functions 

Diversity, Equity, and Inclusion (DEI) 

  • Contribute to an inclusive workplace culture; adhere to and help evolve Friends’ Community Agreements.  
  • Propel a culture of inclusion while collaborating cross departmentally within Friends  
  • Engage in regular conversations about race and equity through all-staff meetings, trainings, and a DEI book club. 
  • Ensure Friends’ diversity, equity and inclusion values are upheld and advanced in the production of events. 

Event & Facility Onsite Operations Support 

  • Ensuring the safety of all guests, performers, and personnel within this position’s areas of responsibility. 
  • Responsible for maintaining the event assignment process for the Event Managers. 
  • Supports Production and Operations Managers in the execution of events through general support and/or ownership of specific tasks as assigned. 
  • May own and coordinate events of small to medium complexity. 
  • Manages daily communications with internal departments, a resource for other teams, and represents the Event Operations team perspective where necessary. 
  • Demonstrate flexibility, creative thinking, and problem solving. 
  • Establish high quality of service and execution standards when working with the public, clients, and staff. 
  • Support our internal culture which inspires and empowers our staff to live our mission to its highest standards. 
  • Contribute to a consistent customer service standard across all departments. 
  • Work to ensure customer service is ingrained at the core of the team and is reflected outward to our guests and other staff. 
  • Responsible for ownership of individual calendar meetings, invites, report daily hours at the beginning and ending of each day, responsive to email communication, and adhere to the administrative training when required. 
  • Daily reporting of departmental check lists. 
  • Coordinate with peers, other departments, and clients to respond to questions, concerns and resolve operations issues. 
  • Complete annual training and certification deemed necessary for the onsite roles and responsibilities. 

Minimum Qualifications 

  • A minimum of two years of experience working in the events, arts, entertainment, or hospitality industry. 
  • A desire to incorporate principles of diversity, equity, and inclusion into all facets of your work. 
  • Familiarity with using virtual meeting and collaboration platforms such as Teams and Zoom. 
  • Excellent communication skills. 

Desired Qualifications  

  • Bonus years (5+) of experience in event and venue operations, preferably in the arts, entertainment, or hospitality fields. 
  • Experience working in event planning and venue operations a plus. 
  • Proficient in Microsoft Outlook, Word, and Excel. 

 

Compensation and Benefits  

 

The Event and Facility Onsite Operations Assistant is a seasonal/temporary, non-exempt position. The salary range for this position $22-30/hour. Paid time off and transit pass are provided by the organization. Defined contribution retirement plan with a 3% match by the organization is available. For full-time staff, medical and dental healthcare coverage is paid for by Friends. 

  

Work Environment  

 

This role is located in Seattle, WA. While approximately 10% of this position is currently a temporarily remote position, the other 90% will be required to be in-person, onsite at Waterfront Park. 

 

We are flexible in our scheduling and hours. We can guarantee a minimum of 30 hours a week but are open to hiring someone who is part-time (up to 25 hours per week). 

 

Job Requirements 

  • Ability to individually lift 50lbs, stand for an extended period of time, climb ladders, work with hand tools, ability to communicate and monitor SPL levels, inspect various park locations that require climbing stairs and traveling a minimum of 1 mile of waterfront property. 
  • Legal Driver’s License for Production and Operational movements from the various FOW facilities 
  • Working in outdoor environmental conditions for an extended period consisting of wind, rain, snow, and heat. 
  • Must be willing to work a flexible schedule as determined by business volume. 
  • This job is contingent on passing a background check. 

 
If you need assistance and/or accommodation during the application or recruiting process due to a disability, please let us know by emailing our People & Culture team at dei@waterfrontparkseattle.org. 

Friends of Waterfront Seattle

Address

Seattle, WA
98111 USA

Industry

Business

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