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eCommerce Manager

Freedom Grooming
Philadelphia, PA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are looking for a Digital Product Manager to lead the development of our eCommerce site and systems with the highest level of delight. Youll ship beautiful, functional and accessible commerce experiences, while strategizing and deploying experiments that will further optimize the overall business growth strategy.

The ideal candidate brings a background in product, growth and/or product analytics at a high-growth eCommerce startup, with experience working alongside designers and developers to launch best-in-class eCommerce experiences that directly impact key metrics (CVR, AOV, RPV, etc). Youve got a keen eye for the details in spec development and user experience, data-driven rigor and a knack for measurement, the business intuition to work cross-functionally and prioritize our roadmap, and enough technical fluency to collaborate closely with internal and external developers.

In your first ninety days at Freedom Grooming, youll take complete ownership of our digital product roadmap and backlog by partnering with our new top-tier development agency as we redesign and restructure our eCommerce experience. You will refine our sprint planning process to identify the highest leverage opportunities, assess our existing site experience and prioritize opportunities for improvement, take ownership of new features and experiences currently in flight, and begin work on new feature development.

As the first digital product management hire at Freedom Grooming, youll have the incredible opportunity to lead a category-defining product practice at a rapidly-growing startup pursuing a unique opportunity that anchors in online commerce and extends far beyond it. If youre passionate about launching digital products and improving the objects we interact with for eight plus hours a day, wed love to meet you.


Responsibilities

  • Own the eCommerce roadmap for Freedom Grooming, including sprint management and prioritization of new digital features, writing clear specs, and working with design, development and growth stakeholders to guide new features from spec to shipped.
  • Own site merchandising strategy, including where and how products, bundles and upsells are displayed throughout the site.
  • Be accountable for primary transactional metrics like AOV, CVR and revenue per visit (RPV), along with secondary metrics that inform these metrics (site speed).
  • Lead experimentation process with rigorous CRO testing driving continuous and meaningful impact to digital product KPIs
  • Collaborate with growth, customer success and sales teams to collect user feedback and qualitative insights; dig into GA to find quantitative insights; put the pieces together to rigorously develop and prioritize feature ideas that will move the needle.
  • Liaise with internal and external development partners to execute on new feature development, and build a process to QA to perfection across device and platform.
  • Partner with executives and cross-functional teams including growth, customer experience, design, and brand to set the broader product strategy for our digital eCommerce experience, including major infrastructure decisions like headless.
  • Contribute to general brand, copy and design decisions that affect our digital identity.

Requirements

  • 2-5 years of relevant product management experience, preferably at a high-growth eCommerce startup.
  • Experience managing a sprint planning process and owning a product roadmap.
  • Deep knowledge of Shopify Plus and the Shopify ecosystem.
  • Subscription software management experience (ReCharge)
  • Strong portfolio featuring experience shipping exceptional products that users love.
  • Data-driven, analytical approach to planning; you use data to inform the digital product roadmap and sprint prioritization
  • Passion for defining process, systems and documentation: you make genius repeatable.
  • Superlative attention to detail, from spec to QA; no use case or interaction escapes your eye.
  • Strong bias for action and a thirst to learn.
  • Exceptional written and verbal communication.


Bonus Points

  • Experience managing a hybrid front-end through a CMS
  • Experience with front-end development (HTML / CSS / JS / React)
  • Experience with product analytics, UX design and/or site merchandising
  • A passion for personal care, health, and wellness

Benefits

  • Competitive salary and compensation package, with performance incentives
  • A 100% remote working environment (weve been remote-first since launch!)
  • Unlimited vacation > if you need time off, take it - we trust you!
  • Competitive medical, dental, and vision benefits, 401K
  • Huge opportunity for upward mobility and growth within the company
  • A full gifted shaving kit and discounts for friends and family
  • Continued Learning & Development

Freedom Grooming

Address

Philadelphia, PA
USA

Industry

Retail

View all jobs at Freedom Grooming