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Automotive BDC Representative

Frankfort Auto Haus Frankfort, IL
  • Expired: over a month ago. Applications are no longer accepted.

Frankfort Auto Haus (Independent Auto Retailer) has been in business for 40 years and is looking for a BDC Representative. Responsibilities will include: handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.

Job Responsibilities:

Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email, text or in person)

Work with walk-in traffic, internet appoitnments

Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance

Maintain an ongoing customer database to capture repeat business

Keep website up-to-date with vehicle specifications and availability

Schedule appointments with interested buyers for test drives and delivery of vehicles

Disclosing terms of sales with consumers and reviewing sales with dealership management

Job Requirements

Previous customer service experience

Previous call center and/or Internet sales experience a must

Requires strong communication skills in order to work most effectively with customers

Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date

Excellent follow through and follow up skills

What you can expect:

Industry competitive compensation.

Sales training and support that will provide you with the skills you need to be a top earner

Professional work environment.

Frankfort Auto Haus

Why Work Here?

Fun work environment with TONS of growth potential

Address

19915 S LaGrange Road, Frankfort,IL 60423
Frankfort, IL
USA