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Customer Experience Advisor

Fox Negaunee GM Negaunee, MI
  • Expired: over a month ago. Applications are no longer accepted.
Fox Motors has 41 brands represented by over 1,200 employees in 28 locations, dedicated to bringing you only the best. The best car or truck, the best parts, the best service, the best overall experience.

It takes a lot of people working together to form the Fox family. Much like a car or truck, every individual component needs to be working together to ensure the success of the entire machine. Here at Fox, the idea is the same. At our dealerships, it takes people from all departments working together to create and maintain a successful dealership.

If you are interested in joining the BEST team, please apply today!

Job Summary: The Business Development Representative is responsible for following-up with prospective internet buyers and scheduling sales appointments.

Responsibilities:

* Respond to all incoming internet inquiries and online chats
* Provide continuous follow-up via phone and email throughout the customer’s buying cycle
* Set sales appointments for customers and assign to appropriate sales staff
* Keep a daily log of appointments and communicate with management
* Utilize dealership database for all customer contact, appointments, tracking and notes.
* Convey general information regarding current inventory or specials
* Other duties may be assigned from time to time.

Qualification/Skills:

* Remarkable customer service/telecommunication skills
* Proficiency with computers and ability to quickly perform online research
* Ability to multi-task
* Has excellent verbal and written communication skills
* General automotive knowledge is highly beneficial
* Ability to work with multiple teams simultaneously and in a dynamic fast-paced environment
* Detail-oriented and highly motivated
* Team player

Benefits

* Medical
* Dental
* Vision
* Group Life Insurance (company paid)
* Supplemental Life Insurance
* Short-Term Disability
* Long-Term Disability
* Accident insurance
* 401(k)
* Vacation and PTO

Fox Negaunee GM

Address

Negaunee, MI
USA