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Customer Service Representative

Fortress Security
Grapevine, TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
Fortress Security is decisive when it comes to steering the organization's course. We know how to build strong relationships and provide open communication throughout the process. We motivate our team and hold everyone to high standards of responsibility and accountability.

Fortress Security

Why Work Here?
We aspire to motivate and empower all employees to take responsibility for the success of their career at Fortress Security.

As a Top 100 Security Company in the U.S., Fortress Security is decisive when it comes to steering the organization's course. We know how to build strong relationships with employees and our customers, while providing open communication throughout the process. We motivate our team and hold everyone to high standards of responsibility and accountability.

Address

Grapevine, TX
USA

Industry

Business

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