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Customer Service Representative and Operations Support

Fortis Enterprises, Inc. Brick Township, NJ
  • Expired: 26 days ago. Applications are no longer accepted.

If you’re a good listener and problem-solver and love helping people, this is the job for you! On the Customer Service team at Fortis Enterprises you can combine these natural strengths with your tech-savvy skills to deliver innovative, individualized solutions that meet customers’ ever-changing needs. We take pride in helping people feel empowered to use their personal technology to the fullest potential every day, all while ensuring a world-class customer experience. It’s our customer-first culture that sets us apart.

Responsibilities:

As a confident, professional individual with a rich understanding of technology and services, you will:

Deliver the ultimate customer experience

Create a welcoming and exciting environment

Introduce customers to the product, and promote service exploration

Ensure customer’s needs are met in a timely manner

Quickly and completely resolve customer issues

Deliver the ultimate one-on-one coaching experience to customers as you demonstrate product and accessory functionality

Demonstrate and educate them on a variety of technology solutions

Sell solutions and process customer applications

Contribute to the overall health and performance of our office by supporting daily business operations

Qualifications:

Are you a good fit for the Customer Service Representative Position? A 2-year degree or at least 1 year of relevant work experience is preferred for this position.

Full time positions also require flexible schedule availability including evenings and weekends.

Additionally, the following skills and attributes will be integral to your success:

Excellent communication skills

Comfortable presenting to small and large groups

Passionate about teaching others

Passionate about technology

Resourceful

Motivated to learn

Comfortable in a fast-paced, dynamic environment

Exceptional relationship-building skills

Professionalism and poise

Fortis Enterprises, Inc.

Why Work Here?

Small Business Influencer Award Winner with BIG GOALS for 2019!

Fortis Enterprises Inc. is a dynamic marketing firm who's sole purpose is creating sustainable future growth for both clients and employees. With this unique approach towards business and leadership, we strive to foster an interdependent and collaborative culture. We attract a variety of industry-leading clients ranging from clean energy firms to telecommunication companies. Our structured marketing strategy allows for us to create trackable and systematic growth. Our mindset is always focused on expansion. Our engine room is a tight-knit, cohesive leadership group which fosters an organic community of personal and professional education. The growth that we have seen in the past four years comes from a leadership development process that allows one on one mentorship and collaboration. Our goal is to ensure that there is not only a focus on the here and now, but fostering relationships for a stronger tomorrow. This commitment to long-term, sustainable future growth is what makes us an industry leader in both culture and employee satisfaction.

Address

Brick Township, NJ
USA

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