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Frontier Communications Inside Sales Position.

Foresight 365 East Hartford, CT

  • Position Type: Full Time
  • Location: East Hartford CT
  • Team: Inside Sales Consultant
  • Start Date January 14th 2019

Job Summary:
Responsible for promoting and selling Company products and services that are both current and emerging. Uses a consultative sales approach to ensure our customers receive the best value. Must be customer-focused individuals, able to communicate effectively and display a professional and positive demeanor. Works on straight forward tasks using established procedures.

Core Responsibilities:
- Achieves or exceeds sales targets while interacting with new and existing customers via telephone and selling Company products and services.

- Demonstrates consultative sales techniques by using probing questions, clarifying needs, overcoming objections and providing solutions that fits the needs of the customer.

- Offers assistance to customers for non-sales-related calls to the best of ability and seeks to transition it to a sale.

- Educates customers on the Company products, services, and experience leveraging job aids and support materials as needed.

- Establishes rapport and promotes relationships by providing a unique positive experience for each customer through personalizing sales interaction.

- Consistently demonstrates professionalism and integrity with a warm and friendly demeanor to customers and teammates.

- Exercises sound judgment within the scope of empowerment, and acts in the best interest of both the customer and company.

- Demonstrates proficient use of soft skills, including active listening, problem solving, and responding appropriately.

- Maintains expected performance levels in a dynamic and highly competitive environment.

- Articulates the Company’s competitive advantage while advocating for our products, services, and packages.

- Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a great customer experience.

- Navigates between multiple screens, databases and complex data entry applications to accurately and quickly capture required information to complete a sale.

- Acts as a team player committed to growth and development.

- Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.

- Consistently follows critical sales processes to ensure a great customer experience.

- Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.

- Regular, consistent and punctual attendance.

- Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

- Other duties and responsibilities as assigned.

- High School or Equivalent
- Generally requires 1-2 years related experience.




Foresight 365


East Hartford, CT
06108 USA
Posted: over a month ago