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Bilingual Customer Service Administrator

Florida Home Improvement Associates Fort Lauderdale, FL
  • Expired: 7 days ago. Applications are no longer accepted.

Florida Home-Improvement Associates is the leading provider of quality home remodeling products to Florida residents statewide. When you join the FHIA team- which has doubled in size in the past year- you’ll be part of a family-oriented and professional private company that is invested in your future.

We seek a customer service-oriented Assistant to join the Installations and Service Department.

Qualifications:

  • 3+ years Customer Service and administrative experience - a must
  • Must be able to efficiently multi-task and work independently with minimal supervision while managing others
  • Advanced experience with MS Office - Word, Excel, Outlook and Quickbooks
  • Attention to detail with accurate and excellent data entry skills
  • Ability to maintain confidentiality
  • Ability to communicate efficiently and effectively
  • Excellent time and project management skills
  • Ability to speak confidently and with poise
  • Associates degree or Bachelor’s Degree
  • Bilingual in Spanish

Responsibilities:

  • Serve as the liaison between homeowners, installers, Service Technicians, and Field Managers
  • Coordinate with installers, techs, and managers to provide customer care and schedule service calls according to installation schedules and honoring product warranties
  • Maintain the computer system by updating and entering job-related data
  • Plan ahead to prevent problems and resolving current issues
  • Release lien paperwork
  • Order service parts

We offer:

  • $15.00- $16.00/hr based on experience and skills
  • Full-time schedule: 8:00AM to 5:00PM
  • Paid Vacation and Holidays
  • 401(k)
  • Full Health, Dental and Life Insurance

For immediate consideration, please submit your resume.

Drug-Free Workplace

EOE

Florida Home Improvement Associates

Why Work Here?

Fast-paced growth, family-oriented, competitive compensation, and BBB A+ rated

For over 50 years, Florida Home Improvement Associates (FHIA) has been the leader in providing quality products needed to make Florida's homes beautiful, safe and energy efficient. Our offices include Fort Lauderdale, Orlando, Fort Myers, Jacksonville, and Tampa. When you join the FHIA team- which has doubled in size in the past year- you’ll be part of a family-oriented company that is invested in your future. www.fhaproducts.com

Address

3044 SW 42nd Street
Fort Lauderdale, FL
USA

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