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Part Time Student Intern (Technical) PAID Accounting Software Company

Flexi Software Shelton, CT
  • Posted: 17 days ago
  • Part-Time

Flexi develops enterprise accounting systems in a .NET/Web services environment, as well as an object-oriented client/server environment and is currently seeking an Intern to provide assistance to varied departments and complete projects as assigned. This paid internship is an excellent opportunity for a student to experience the different areas of a technology company while gaining real-world experience. You may assist in Development, Quality Assurance, and/or Technical Support as well as process mail, handle deliveries and visitors, and order and receive supplies.

Responsibilities:

  • Log problems and questions as incidents that are received from the accounting users into the CRM system.
  • Administer the support email inbox which includes adding attachments and supporting information received from the users to their corresponding incident into the CRM system.
  • Administer the generic support voice mail to add or update incidents.
  • Research the knowledge base to look up answers and solutions related to previously reported questions/problems.
  • Work with application users, accountants and IT personnel, to answer questions related to the accounting software.
  • Follow through functionality in the Flexi accounting modules such as General Ledger, Accounts Payable & Receivable to replicate issues reported by customers.
  • Work on service orders from customers that are of technical nature.
  • Follow internal procedures to service various customer requests.
  • Follow direction provided by seniors and managers.
  • Interact with clients in a professional, courteous and timely manner ensuring complete client satisfaction
  • Escalate items in case of emergencies.

Qualifications:

  • Student currently enrolled in an accredited college with a CS or IT track.

  • Ability to work a minimum of 20 hours per week between 8:30am-5:30pm (work schedule set to accommodate class schedule).

  • Organized with the ability to multitask and operated in a fast paced environment
  • Customer focused with ability to communicate well.
  • Interest and/or background in Software Development, Web Design, Database Design/ Data Modeling and Systems Design.

  • Team player, self-starter, detail oriented with strong organizational skills and professional demeanor.

  • Understanding of accounting concepts is a plus.

Only candidates under consideration will be contacted. Any offer of employment will be contingent upon positive criminal background check.

No phone calls, please. Principals Only. Drug-free workplace. M/F/V/H EEO

Flexi Software

Why Work Here?

As part of a small team, you will have an opportunity to make a recognizable impact; challenged daily to learn, grow and contribute.

Flexi Software, an over 27 year old enterprise software company, is looking for a Configuration/DevOps Engineer. Flexi develops commercial enterprise accounting applications for browser-based and client/server deployments. We are looking for a motivated individual can be in a center of dynamic software development process bringing all pieces together to produce a package deliverable to customers.

Address

2 Trap Falls Road
Shelton, CT
USA

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