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Membership Advisor

Fitness Holdings - Crunch Fitness
Philadelphia, PA
  • Posted: over a month ago
  • Full-Time
Job Description
Crunch Fitness is looking for a Membership Advisor to join the team! This person will be responsible for external memberships, and bringing the business in. Please see below for more details. Position Title: Membership AdvisorReports To: Area DirectorClassification: Full-Time, Exempt Job Summary:The Membership Advisor will be responsible for producing consistent monthly sales by enrolling prospective members in the club. He/She will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand. Essential Job Responsibilities:
  • Responsible for external Membership Sales, bringing the business in. 

  • Model and promote the mission, values and guiding principles of Fitness Holdings through appropriate appearance, words and actions.

  • Engage in opportunities that positively impact the member experience.

  • Adhere to all operational excellence standards related to providing a great member experience.

  • Consistently look for opportunities to gain new members and elevate service levels.

  • Prospect for qualified leads and create traffic through mailers, referrals, outreach, etc.

  • Field corporate opportunities and collaborate with the Area Director to determine corporate perks.

  • Create external partnerships with vendors for in-club promotions.

  • Responsible for flyer distribution and driving door swings.

  • Develop relations within community and local small businesses by involving club in community events.

  • Build a network of contacts through prospecting and referrals.

  • Work with the Marketing Department to ensure marketing campaigns and agendas are followed through within club.

  • Determine prospect’s goals and motivation, be knowledgeable of all products, programs and services and ensure prospects understand the value of our services.

  • Reach and surpass monthly sales projections.

  • Perform all basic transactions including billing change, freeze, club to club transfer, member to member transfer.

  • Attend sales and training meetings as necessary.

  • Previous sales experience a must.

  • Fitness club experience preferred.

  • An entrepreneurial spirit

  • Confidence to perform on an incentive based salary

  • Excellent verbal and written communication skills

  • Enthusiastic, energetic, personable and friendly disposition

  • Personal passion for health and fitness

  • Enjoy working within a team 

  • Strong time management skills and practices

  • Willing and able to work evenings, weekends and holidays

 Please note: This job description was designed as a summary of the typical function of the job, and is not a comprehensive list of all possible job responsibilities. The tasks and duties might differ from those outlined above and other duties, as assigned may be part of the job.

Fitness Holdings - Crunch Fitness


Philadelphia, PA
19114 USA



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