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Systems Engineer - 2nd Shift

FirstLight Fiber, Inc
Somerville, MA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Primary Responsibilities:

  • Troubleshoot and resolve Tier 1-3 escalations for managed VMware, Microsoft and storage environments.
  • Architecture and support of new and existing mixed VMware, Microsoft and Linux managed environments.
  • Identify technology upgrades and improvements based on experience and industry best practices.
  • Create and maintain architecture and troubleshooting documentation to reduce unnecessary escalations.
  • Contribute to excellent customer service, communication, process support, and accountability.
  • Administer Cloud Backup and DR installations.
  • Coverage of designated data center during shift.
  • Work after hours on scheduled maintenance windows.

Required Technology Skills:

Minimum 5+ years of hands-on experience with architecture, implementation, and support of mixed Microsoft and Linux environments with the following technologies.

  • VMware 3+.
  • Microsoft server and AD.
  • Clustering, replication, and high-availability technologies.
  • High-performance storage.
  • Enterprise systems and security.
  • Storage networks.
  • Solid Power Shell, Power CLI.
  • Planning and directing complex projects.
  • Acronis, Veeam, Zerto backup and disaster recovery technologies

Minimum 2+ years’ experience implementing and supporting,

  • Application firewalls and load balancers.
  • IP networks, VLANs, subnetting, and common network protocols.
  • MSSQL environments.
  • Linux LAMP.
  • IIS, Apache.
  • Disaster Recovery

Required Executive Functioning:

  • Detail oriented with excellent organizational skills combined with strong written and oral communication skills.
  • Independent self-starter who is able to successfully complete job functions with minimal supervision.
  • Reliable and a responsible team player (documentation, mentoring, and collaboration).
  • Strong desire to learn new skills and apply knowledge to solve unique challenges and improve the team.
  • Providing excellent service while interacting with customers.

Certification and Education:

  • VMware VCP or VCAP
  • Microsoft MCSA server 2012 or 2016
  • AWS Associate Solutions Architect
  • BA/ BS in relevant subject preferred but not required.

About FirstLight:

FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.

FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

FirstLight Fiber, Inc


Somerville, MA
02143 USA



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