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Bilingual Inside Sales & Underwriting Associate

First Help Financial Newton, MA
  • Expired: over a month ago. Applications are no longer accepted.

FHF is seeking a highly motivated Inside Sales & Underwriting Associate. This individual will manage the deal origination relationship between FHF and dealers, working methodically to develop a thorough understanding of applicants’ profiles and assess risk by reviewing application information and conducting preliminary phone interviews when needed. Additionally, the Inside Sales & Underwriting Associate is responsible for helping the team meet all monthly and quarterly deal origination goals by booking approved applications.

Responsibilities are, but not limited to:

  • Conduct preliminary credit interviews with prospective clients
  • Record and review detailed interview notes
  • Negotiate deal terms and conditions with FHF dealer partners
  • Make outbound calls to dealers to ensure that approved applicants are booked
  • Educate new and existing dealer partners with respect to FHF credit programs
  • Communicate with the external sales team in an effective and timely manner at all times
  • Communicate with within and across FHF departments effectively
  • Manage and update daily deal originations spreadsheets
  • Enter and process credit applications as needed
  • Keep track of incoming Inside Sales & Underwriting faxes
  • Other responsibilities such us assisting teammates across other departments may apply

The following qualifications are required:

  • BA/BS degree preferred, AA/AS degree may be considered
  • Excellent communication skills
  • 1 Year of previous service experience
  • Ability to multitask, self-reliant
  • Trilingual (English/Portuguese/ Spanish) strongly preferred, Bilingual (English/Spanish, English, Portuguese) may be considered based on previous experience
  • Proficient use of Excel and Outlook

FHF is a growing business with great opportunities for individuals to grow within the organization. The company offers competitive compensation and benefits, personalized coaching and a uniquely entrepreneurial working environment.

First Help Financial

First Help Financial is an innovative Massachusetts-based auto finance company. Founded in 2006, the company serves customers who have limited access to financial services and are often first-time borrowers. Our goal is to provide fair and ethical lending services within the auto finance market. The founders of the company have a strong desire to help the underbanked gain access to mainstream financial products and services.


Newton, MA
02459 USA