We are seeking highly motivated Inbound Sales Representative/ Debt Counselors to join our team! As an Inside Sales Representative, you will be speaking with individuals about their financial situation and provide on of our solutions.
- Receive and work fresh leads daily through outbound and inbound call and emails
- Evaluate potential clients situation and provide options to help pay off their debt
- Quote payment options and explain program details
- Effectively manage a client pipeline ensuring proper follow-up
- Reach agreed upon sales targets
- Resolve customer inquiries and complaints
- Be thorough and detailed with presentation, information gathering and completing client files
- 2+ years of previous experience in sales, customer service, or other related fields
- The ability to efficiently and effectively manage a sales pipeline
- Familiarity with CRM platforms and MS Office
- Ability to build rapport with clients
- Strong negotiation skills
- Deadline and detail-oriented
- Excellent communication skills (both written and verbal) - Bilingual will be considered a plus.