We are seeking a CUSTOMER SERVICE REPRESENTATIVE- ACCOUNTS RECEIVABLE REP to join our team in our team!
You will be responsible for helping customers by providing product and service information and resolving technical issues.
- Heavy phones
- Accounts Receivable/Collections
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, accounts receivable, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask in a fast pace environment
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Ten Key by touch
- Computer experience