Sales and Service Specialist
- Expired: over a month ago. Applications are no longer accepted.
The retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within BSRO. This role is primarily responsible for serving the Boss (customer) through assessing the Bosses’ needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring Boss satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the Boss and efficiently completing basic vehicle service tasks as required.
Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. The store locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tire, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
- Hybrid Role
Customer service, sales, customer issue resolution- 75%
Basic vehicle service tasks, Oil, tires, fluids- 25%
Store operations, opening/closing, inventory, displays- as needed basis
- Growth and career development role
May assist Manager or act as Manager-On-Duty in certain circumstances or to support development
Will learn all aspects of store operations and flex between front/back shop tasks
- Minimum requirements
High School Diploma or equivalent
Valid automobile driver’s license
Customer service and career growth mindset
Ability to complete required store education courses and modules required for this position
Ability to learn and perform basic vehicle service tasks
Ability to learn and operate store systems
2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
Previous consumer retail sales experience
Previous automotive experience a plus
Previous management/supervisory experience a plus
Regular : Full time
Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
With over 2000 stores and growing by more than 50 new stores each year, we are the largest provider of automotive services and tires in the world. With over 100 years of success, we are the industry leader.
Our continued growth relies on selecting the best people to lead our organization in all areas. From college graduates just beginning their careers in the industry, to experienced and skilled technicians who can diagnose, repair and maintain even the most advanced vehicles on the road, our success depends on our teammates.
Firestone Complete Auto CareWhy Work Here?
Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society
Who We Are With over 2000 stores and growing by more than 50 new stores each year, we are the largest provider of automotive services and tires in the world. With over 100 years of success, we are the industry leader. Our continued growth relies on selecting the best people to lead our organization in all areas. From college graduates just beginning their careers in the industry, to experienced and skilled technicians who can diagnose, repair and maintain even the most advanced vehicles on the road, our success depends on our teammates.
404 Cavalier SquareHopewell, VA
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