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Digital Marketing Department Manager

Firegang Dental Marketing Lewis County, WA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

This is a remote position.

Firegang is looking for a Digital Marketing Manager of our Client Performance department to lead a small team of Analytic and PPC Specialists while overseeing client performance. You will be providing strategic direction on all client accounts and must understand the many facets of digital marketing and the role they play in the dental space.

Reporting directly to the President of the company, the Digital Marketing Department Manager will become a member of our Leadership Team as a subject matter expert in B2C digital marketing.  You will contribute to company growth by developing our inter-departmental training and processes.

Direct Responsibilities of the Client Performance Department Manager:

  • Set goals and strategies designed to improve team and client performance.
  • Manage, develop and lead a team of digital marketing specialists by serving as the escalation point for team challenges and conducting regular performance reviews.
  • Utilize first-party data and industry knowledge to identify potential risks and create actionable strategies that ensure our clients reach their business goals.
  • Define, test, and roll out new strategies and products, keeping the team focused on both innovation and excellent client service.
  • Collaborate with Client Success Management (CSM) Team to solve client escalations, prepare for agreement renewals, and provide client wins that lead to package upsells.
  • Break down advanced concepts in a way that is easily understood by clients and replicable by the CSM team, allowing them to understand and effectively communicate performance results and tactics.
  • Work with other team leads to help develop and update clear internal processes that positively impact our efficiency and effectiveness.
  • Be an active member of the Leadership team, brainstorming ways to improve Firegang, collaborate on team decisions and assist with special projects as needed.
  • Generate reports to the President on a mid-quarter and quarterly basis.
  • Collaborate on team budget with Finance.

Role Requirements:
  • Must live in the United States and work 9-5 in your timezone.
  • Available to attend Zoom meetings with clients during business hours as needed.
  • Ability to take ownership of projects, processes and client satisfaction.
  • Experience in team management.
  • Bachelor’s Degree in marketing, advertising or a related field.

Demonstrated Skills In These Core Areas:
  • Strong analytical skills and data-driven thinking using various tools and systems.
  • Experience leading and managing PPC, SEO/SEM and funnel campaigns.
  • Experience with running split tests, tracking results and summarizing learnings.
  • Ability to quickly learn and execute within our internal systems and technologies.
  • Confidence in the ability to explain complicated strategies in a way non-tech savvy audiences can understand.
  • Decision-making based on a balance of both business and client needs.

Cultural Fit:
  • Independent thinker who takes initiative and provides a unique approach to challenges.
  • Staying up-to-date with the latest trends and best practices in online marketing and measurement.
  • Self-starter that works well independently and with a team.
  • Enjoys a fast-paced, progressive work environment.
  • Able to handle multiple priorities and work under high pressure.
  • Natural researcher.
  • Adaptable to change.

Bonus Points for:
  • Experience marketing in the dental or medical space.
  • Previous experience managing a remote team.

  • Salary of $58K - $65K/year DOE
  • PPO Health Benefits (medical/dental)
  • 401K Option with matching
  • Flexible PTO and Holiday Schedule
  • 100% Telecommute

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Firegang Dental Marketing


Lewis County, WA



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