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Inside Sales Operations Specialist: $27/hr, full time in-person 8 to 4:30

Firebrand Artisan Breads
Alameda, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Salary: $27/hr

Inside Sales Operations Specialist - Firebrand Artisan Bread 
This position is full time in-person Monday thru Friday, from 8 am to 4:30 pm in Alameda, CA 


About Firebrand 

Firebrand is a mission-based bakery that creates the finest wood fired breads and artisanal pastries in the Bay, distributing retail and wholesale. We were the 7th fastest growing inner-city business in the 2018 Fortune 500 and hire from within our community to create a diverse and inclusive workplace.  We provide high quality products as well as high quality jobs with a strong focus on hiring people with high barriers to employment, such as folks who have been formerly incarcerated or formerly homeless.  Do you have a gap in your resume? Are you reentering the workforce?  If the answer is yes, we’d love to meet you! 


 Who We Are 

  • We will not settle for less than our best effort, we work hard here 
  • We believe you can always be better and always improve 
  • We are in the service business, to our customers and to each other 
  • We believe everyone is capable of greatness 
  • We welcome the opportunity to learn and teach 
  • We hold ourselves accountable to each other 
  • We believe in bringing your true self to work  
  • We create a diverse, nonjudgmental and fun workplace where people thrive 


Who You Are 

  • You have a passion for baking 
  • You love being part of a team 
  • You keep your cool under pressure 
  • You like receiving constructive feedback  
  • You communicate in an upbeat, clear, and concise manner 
  • You think on your feet 
  • You love to learn and grow 
  • You thrive in fast paced and dynamic work environments 


The Job 

    • Provide excellent customer service to all Firebrand Wholesale Partners
    • Onboard new customers in a timely and accurate manner
    • Incremental sales, work with the sales team to upsell new products and promotions to current customers
    • Contact previous customers to restart business
    • Support sales managers/representatives to help close new accounts
    • Generate sales leads by various forms of outreach
    • Work with sales managers to develop presentations and price lists to distribute as required
    • Work with R&D, production and Sales Ops to develop and publish new product
    • Sales Operations communications and Customer email communications
    • Reviews and analyzes customer credits and complaints, and presents to all managers the findings
    • Support the Sales Operation Specialists during their absence, including order entry, leading to daily production plans, packing sheets and delivery routes
    • Inputs new account information into CRM
    • Support sales team with necessary customer information and requests
    • Provides additional support as requested by the sales team or company leadership


    • You’re 18 years or older 
    • Are available to work holidays 
    • Are legally eligible to work in the US 
    • Can make it to work consistently and on time 


    The Perks 

    • Kaiser Health Care Benefits after 90 days 
    • Blue Shield Vision and Dental Benefits after 90 days 
    • Paid Time Off up to 40 hours 
    • 72 Hours Paid Sick Time 


    Preference will be given to applicants who  

    • Have some previous experience in Café and/or Restaurant   

    It’s an exciting time at Firebrand.  We're a fast growing Company that invests in its Employees. If who we are sounds fun and interesting to you, we would love you to apply! 

    Firebrand Artisan Breads


    Alameda, CA
    94501 USA