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Adminstrative Assistant/Customer Service

Fire Safety First Santa Ana, CA
  • Posted: over a month ago
  • $20 to $21 Hourly
  • Full-Time
  • Benefits: Medical, 401k

As an Administrative Assistant you will be responsible for providing support to Project Managers, Fire Alarm Technicians, and Estimators. You will support them through a variety of tasks not limited to work listed below. You will communicate in various forms including phone and email. All work to be completed accurately and in a timely manner.
Responsibilities

  • Answer and direct phone calls

  • Data Entry

  • Invoicing

  • Processing service request

  • Assisting department staff as needed

  • Organize project schedules

  • Adhere to company standards to process orders. Monitor all system with proper level of priority, e mail, fax, convention mail-for orders and purchase orders received. Process orders as required

  • Electronic filing

    Requirements

  • Proven admin or assistant experience

  • Customer Service orientated

  • Work in a dynamic, fast paced environment

  • Knowledge of office management systems and procedures

  • Time management skills and ability to multi-task and prioritize work

  • Strong Attention to detail and problem solving skills

  • Excellent written and verbal communication skills

  • Strong organizational and planning skills

  • Proficiency in Microsoft products, including Word, Excel, SharePoint,

  • Experience working with ERP system, CRM a plus.

  • Ability to learn quickly, retain knowledge and deliver results

  • Friendly and professional attitude

    Compensation: $20 to $21 per hour depending on experience

    Required education:

  • Associates

    Required experience:

    Administrative Assistant: 3-5 years

Fire Safety First

Why Work Here?

Great company to work for.

Fire Safety First started in 1978 as a company that sold & serviced portable fire extinguishers. As we progressed, so did our mindset. If we provided quality services to our satisfied customers in fire extinguishers, then we will continue to provide our expertise in all full service fire protection needs. This allowed Fire Safety First to continue to grow business and expand into additional services for our clients. Fire Safety First was one of the first fire protection companies in Orange County to provide full service fire protection, which meant our customers only had to make one call to address a wide range of qualified services.

Address

1170 E. Fruit Street, Santa Ana, CA 92701
Santa Ana, CA
USA

Website

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