FileYourTaxes.com is one of the original cloud-based tax filing services. We work closely with the IRS and state governments to provide up-to-date services for our individual and professional clients. Our national marketing program includes direct mail, social media, other digital marketing, emails, trade shows around the country, strategic partnerships, and phone calls.
I. ESSENTIAL FUNCTION
As an Inside Sales and Support Representative, you will be responsible for helping to acquire and support customers for our cloud-based professional tax software products. You will help us attract and retain happy customers who are dealing with the very challenging and stressful activity of preparing taxes.
II. RESPONSIBILITIES AND TASKS
We have a marketing campaign that involves direct mail, social media, email, trade shows around the country, and phone calls. The sales part of the position will help us sell our tax software to tax preparers. You will learn to utilize proprietary software for prospecting and pipeline management.
Once the tax season gets started in January, the role turns to supporting our customers with their software-related questions.
Training includes learning to become a tax return preparer. FileYourTaxes.com will provide you a 60-hour tax preparer course and get you licensed to prepare taxes, giving you the opportunity to make extra money doing taxes.
III. WORKING CONDITIONS (where is the job located/travel component)
The job is located in Ventura, CA. USA
Collaborative and creative environment with a focus on innovation and problem solving
The following table outlines specific education, skills, or abilities, which are required to carry out the responsibilities of this job:
Strong written and communication skills
Attention to detail
Proficiency with G-Suite or Microsoft Office
Basic computer knowledge required
PREFERENCE GIVEN TO THE FOLLOWING
Prior sales experience