We are currently seeking an experienced Commercial Title Officer in our busy downtown Phoenix office. The Commercial Title Officer must have detailed and extensive understanding of commitments and title terms and contracts. This person must be able to manage and prioritize multiple projects to meet deadlines with a sense or urgency in a fast-paced environment and be able to work under minimal supervision.
The Commercial Title Officer ensures customer satisfaction by acting as an expert decision maker for internal and external customers by providing technical assistance in support of the closing function and/or issuance of a final title policy. The Commercial Title Officer also performs all of the duties of a title examiner.
Receive and respond to customer telephone, fax and email inquiries. Provide technical expertise to customer inquiries adhering to company and underwriting guidelines without assistance from manager.
Provide thorough explanations and alternatives regarding title issues to both internal and external customers.
Coordinate, organize and manage major commercial transactions and projects; maintain close liaison with the Commercial Closing and Sales Departments for file completion.
Review printout and contents of searchers file for accuracy; perform any additional searches for all documents affecting property according to standard underwriting searching guideline stopping points.
Examine chain of title to underwriting stopping point; identify problems and note requirements for correcting title; determine requirements and exceptions for issuing title commitments.
Review title objection letters, endorsement requests, lender closing instructions and other correspondence; update commitments as appropriate.
Request over limit approvals according to company and underwriter guidelines.
Approve surveys and subdivision plats and declarations to determine insurability.
Write up completed examinations for issuing title policies adhering to company and underwriting guidelines.
Consult with customers for verification of facts and details involving the property; take responsibility for customer satisfaction.
Serve as a mentor to examiners, searchers and title assistants by providing technical guidance and answers to questions.
Provide support to all other job positions when necessary.
Note: Other duties as assigned by the Branch Manager.
- 5 years of title experience
- Proficiency in Microsoft Office Programs
- SmartView and Impact systems
If you are passionate about the real estate/title business and enjoy meaningful, challenging work, please apply now to join our team!