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Exhibitor Services Representative

Fern Cincinnati, OH

  • Benefits Offered Vision, Medical, Life Insurance, 401k, Dental
  • Employment Type Full-Time

Job Profile

Fern, a leading provider of tradeshow, convention, and event services is seeking a highly motivated person to represent the company as an exhibit services representative. Candidate must demonstrate professionalism and possess the ability to collaborate with team members and clients through direct communication. Have the ability to handle all aspects of a project; gathering information from the client and/or Account Executive, entering information into computer, putting together client service kits either online or manually.

General Responsibilities

Cincinnati Branch Specific Duties

  • Operate switchboard
  • Process invoices for payment
  • Process payments for deposit
  • Must be willing to travel

Essential Duties and Responsibilities

  • Assist the Exhibitor Services department with pre, during, and post show matters
  • Provide Exhibitor Customer Service (Face-to-Face & Phone)
  • Assist with Collections process
  • Work with sales, production and operations to create a positive working relationship between departments
  • Place exhibitor orders, produce invoices and process payments both in the office and at show site
  • Assemble exhibitor kits (paper and electronic)
  • Must have good communication skills


  • Ability to work in a fast paced and stressful environment
  • Ability to work well in a sometimes loud or otherwise uncomfortable atmosphere due to show floor inconsistencies
  • Prioritizes and plans work activities so that we meet deadlines within the department and to our clients
  • Analytical problem solving skills
  • Basic math skills
  • Demonstrates accuracy and thoroughness
  • Good understanding of Microsoft office products: MS Word and MS Excel
  • Ability to learn new software products with ease

Special Considerations

  • Must be willing to travel
  • Also will be required to perform work on the tradeshow floor, in noisy and crowded areas
  • Must be able to work a flexible work schedule in including nights and weekends
  • Also works well in an office setting


College Degree Preferred

One(1) to three(3) years experience in a customer service environment

Fern an equal opportunity employer; all qualified candidates will be considered. Pre-employment background check (including education, employment and credit verification) and drug testing is required.



645 Linn Street, Cincinnati OH 45203
Cincinnati, OH
Posted: over a month ago