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Administrative Assistant

Farmers of Salem
Wilmington, DE
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Summary:

The Administrative Assistant facilitates the efficient operation of the assigned department by performing a variety of clerical and administrative tasks. Primary backup for receptionist to transfer incoming switchboard phone calls in a professional manner and greet and receive guests entering the building.  Primary backup for all mail processes.

Supervisory Responsibilities:

  • None.


  • Answers and transfers phone calls, screening when necessary.
  • Welcomes and directs visitors and clients.
  • Maintains digital filing systems as assigned.
  • Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
  • Responds to and resolves administrative inquiries and questions.
  • Prepares agendas and reports for Board meetings.
  • Maintains office supplies and coordinates maintenance of office equipment.
  • Process non-monetary endorsements.
  • Indexing policy mail and emails into workflows.
  • Performs other related duties as assigned.
  • Processes loss run workflow.
  • Performs as a backup for all mail duties.
  • Assists with agent licensing and Errors and Omissions requirement lookup.
  • Assigns and tracks Insurance Department complaints and Internal Appeals.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Excellent problem-solving skills.
  • Excellent ability to adapt quickly and multi-task.
  • Basic understanding of clerical procedures and systems such as recordkeeping and filing.
  • Ability to work independently.

Education and Experience:

  • High school diploma required; Associate’s degree preferred.
  • One to three years of experience in an administrative role.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Farmers of Salem


Wilmington, DE
19801 USA



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