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Customer Service and Sales Representative

Farmers - Shea Garrison Insurance Agency
Owasso, OK
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our fast paced, highly motivated, team oriented office is expanding and we are looking to hire the right individual to join our OUTSTANDING Customer Service & Sales team. We want highly motivated and determined job seekers to APPLY TODAY. We are currently seeking to fulfill a full-time position. Our Customer Service and Sales Representatve will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. As a Customer Service and Sales Representative, you will also be expected to sell policies as well. You will help individuals, families, and small businesses secure their tomorrows.


Base Salary with Commissions 

Life Insurance

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

Weekends Off


  • Meet new business production goals and objectives as established.
  • Develop insurance quotes, makes sales presentations, and closes sales.
  • Process customer policy change requests.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Ask each customer for referrals and explain our referral program.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Return all phone messages promptly.
  • Prospecting and generating new business through leads & referral sources.
  • Provide exceptional customer service.
  • Be outstanding at relationship building.


  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • A Property & Casualty license is preferred but will train good individual.
  • Professional phone etiquette.
  • Excellent Spelling and Grammar skills.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • Be able to obtain or currently possess a Property & Casualty insurance license.
  • Ability to obtain or possess an active Life & Health Insurance license.

Farmers - Shea Garrison Insurance Agency


Owasso, OK
74055 USA



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