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Spanish speaking customer service Representative

Farmers Insurance Vancouver, WA
  • Posted: 10 days ago
  • $14 to $16 Hourly (plus commission)
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

ooking for a high energy Bilingual Insurance Customer Services Sales Rep

Must be a very motivated problem solver to join our team! This position will help us to maximize positive customer experience by responding to their inquiries in a timely manner, proactively reaching out to maintain good relations with the Insurance Agents and helping promote the agencies outreach to the community.

Duties include, but are not limited to: *

  • Answering busy phones, responding to emails, various customer service tasks

  • Keep records of customer interactions and transactions

  • Process payments and explain billing

  • Document follow-up and organizing office files & paperwork

  • Customer retention calls

  • Set appointments and manage office schedules

  • Review current policies and identify specific products and solutions for each individual

  • Customer.

  • Solicit, sell and negotiate new business policies from existing and new clients.

Job Qualifications:

  • Must either already hold a P&C and Life Insurance license or willing to take necessary

  • steps to get one.

  • Must be computer savvy (Must know Microsoft Office Suite. Must be able to navigate and learn other computer programs quickly).

  • Must have basic math skills.

  • Strong analytical capability and conflict resolution skills.

  • Ability to multi-task.

  • Must be organized.

  • Ability to work efficiently with a team or alone

  • Strong verbal (on the phone and in person) and written communication skills (email and letters).

  • Sales experience a plus.

Farmers Insurance

Why Work Here?

High earning potential, flexible schedule

Ownership, Flexibility, Freedom, and Growth.

Address

Vancouver Washington
Vancouver, WA
USA

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