Skip to Main Content
← Back to Jobs

Business Insurance Sales Support

Farmers Insurance Caledonia, MI
  • Posted: November 30, 2019
  • Full-Time

We are Farmers!
Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world.
Want to learn more about our culture & opportunities? Check outfarmers.com/careersand be sure to follow us onInstagramandLinkedIn!
Job Summary
Works in a high call volume, multi-tasked, goal oriented, team environment. Responsible for processing all types of business transa ctions and handling incoming and outbound calls while providing quality service and elite customer satisfaction. Responsible for taking over the support role for customers of agencies on selected policies.
Essential Job Functions
Serve as first point of contact in responding to a request from an agent and/or field staff. This includes product information, policy issuance, customer billing and e-business for all production lines, and handling inbound and outbound calls in a multi-task environment. Process all types of business transactions to include, but not limited to, the following: o Handling of day to day Faxpro. o Issuing Certificates of Insurance. o Process endorsements. Utilize company systems to enter all transactions while maintaining production and quality standards. Ensure all problems, processing and inquiries are handled efficiently within established time frames. Work in partnership with stakeholders and Zurich Insurance Services' corporate vision and mission. Participate in knowledge transfer within team.
Physical Actions
Physical Environment
Education Requirements
High school diploma or equivalent required. Bachelor's degree preferred with emphasis in insurance, business or finance. Basic knowledge of the property and casualty insurance industry. Basic knowledge of accepted business software. Basic knowledge of Internet usage. Education and/or Experience and Abilities
Experience Requirements
Two years experience working in a fast-paced, multi-tasked, production driven environment, preferred.
Special Skill Requirement
Michigan resident Property and Casualty license, preferred but not required.
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.
Job: **Customer Service*
Organization: **Farmers Insurance*
Title: Business Insurance Sales Support
Location: Michigan-Caledonia
Requisition ID: 1900098C

Farmers Insurance

Address

Caledonia, MI
49316 USA

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.