Skip to Main Content
← Back to Jobs

Policy Support Representative

Farmers Insurance Independence, OH
  • Expired: over a month ago. Applications are no longer accepted.

We are seeking a Policy Support Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Farmers Insurance

Why Work Here?

Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers.

At Farmers Insurance, our employees set the tone, drive our strategy, dream of the future, and create world class customer experiences. Our employees also help make Farmers one of the largest insurers of vehicles, homes and small businesses in the United States. We’re continually looking for new people to join our team. Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.

Address

Independence, OH
USA