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Insurance Customer Service Rep and Administrator

Farmers Insurance Trophy Club, TX
  • Expired: over a month ago. Applications are no longer accepted.

Top Reasons why you want to Work for Farmers Insurance

  • Nationally recognized company with a stellar reputation
  • Career growth and advancement potential
  • Opportunity to examine, observe and gather new ideas and perspectives
  • Employee contribution and sense of ownership
  • Farmers offer’s special classes & workshops to benefit you

Customer Service and Administrative Responsibilities

  • Determine customer requirements and expectations in order to help the customer identify specific products and solutions
  • Review renewal business and identify appropriate follow-up action based on degree of change
  • Cross-sell/up-sell products to existing customers
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations based on customer’s needs
  • Perform risk analysis and field underwriting
  • Refer unresolved customer grievances or complex customer interactions to senior team member
  • Implement/adhere to company and agency guidelines
  • Performs other duties as assigned

What Will You Need?

  • High school diploma or equivalent required
  • Two-year college degree highly preferred
  • P&C license required
  • Previous customer service experience highly preferred

Farmers Insurance

Why Work Here?

Wonderful place to work and lots of room for growth.

Today, the companies comprising the Farmers Insurance Group of Companies make up one of the country's largest insurers of vehicles, homes and small businesses and provide a wide range of other insurance and financial services products. Farmers is proud to serve more than 10 million households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 21,000 employees.


2101 E HWY 114 STE B, Trophy Club, Texas 76262
Trophy Club, TX