Farmers Insurance Agency seeks insurance professionals interested in helping business grow by offering overall excellent customer experience. Must have current CA State Property & Casualty and/or Life, Health & Disability Insurance License(s) (or willing to obtain within 60 days (we can help)) and thrive in a fast-paced work environment. If this speaks to you then this is your opportunity for a rewarding career with excellent income and growth potential!
As a Customer Sales & Service Representative your main mission will be to work the front lines of customer service, providing a positive first impression to our clients. Working in a fast-paced customer focused office using your “people” skills to communicate with customers and navigate their insurance information as well as offer them additional insurance options (cross-sell).
Core job duties include (but are not limited to):
Define and prioritize customer requests so they may be addressed by specific products and solutions (knowledgeable in clerical/administrative office professional business attire, phone etiquette, messaging, data management, business emails/correspondence, billing, calendaring/scheduling, marketing and computers)
Solicit, sell and negotiate new business policies
Keep records of customer interactions and be meticulous in note taking.
Assist with the annual review process by contacting customers and preparing personalized coverage recommendations
College graduate preferred
Proficient with Microsoft Office
Monthly Bonuses available
20-40 hours per week position available, so flexible with your schedule
Please reply to post with a Resume. Currently Licensed Insurance professionals highly encouraged to apply.