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CUSTOMER SERVICE EXECUTIVE

Farmers Insurance & Financial Services
Lynnwood, WA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are a high-performance Farmers Insurance & Financial Services Agency - a Fortune 500 insurance company and Forbes’ America’s Best Employers for Women 2020. Our mission is to grow, preserve and protect our clients’ assets – their life, auto, home and business.

If you want to be paid well, mentored, challenged, appreciated, and on a mission to make a meaningful career, then this is an honorable career opportunity for you!

We want a team member to join our winning sports team culture that is committed to giving world class service by keeping current clients happy and bringing on new clients.

Team members must have a positive attitude and care, listen to others, are open to feedback and criticism and have a strong desire to learn and grow.  

Compensation is DOE and includes a base salary, commissions, bonuses, cash and non-cash awards, health insurance, vacation, and paid time off.



Benefits

Compensation is DOE and includes a base salary, commissions, bonuses, cash and non-cash awards, health insurance, vacation, and paid time off.



Responsibilities

RESPONSIBILITIES:

• Obtain P&C and Life & Disability licenses

• Conduct 2-4 policy reviews a day (in person, over the phone, or Zoom) and educate and advise clients/prospects on their insurance policies to reveal the unique benefits of our products and services that can help make their lives easier at claim time i.e. eliminate gaps in coverage, provide savings by maximizing new discounts and benefits, and provide peace of mind knowing what they have, don’t have, and should have

• Build relationships with your own network of family and friends, existing clients, former clients, and prospects to bring 1-2 new households a day with an auto and home or other types of business

• Build professional business relationships with Realtors, Accountants, Attorneys, Brokers etc. to cultivate on-going referrals on a consistent basis

• Provide world class customer service in office, phone, text, email i.e. follow-up on proposals, schedule policy reviews, process policy changes and claims, save accounts from cancellations, answer billing and claims questions

If you have what it takes to succeed in this role, send us a cover letter and resume and describe how you can contribute and provide value to our agency today!



Requirements

MUST HAVE ATTRIBUTES:

Positive Attitude: Take 100% responsibility and ownership of your behaviors and results by eliminating BCD (Blaming, Complaining, and Defensiveness)

Problem Solving: Build relationships by listening and relate to others and focus on creative solutions to their problems

Self-Motivation: Commitment to succeed and go above what is required for continued professional growth and development

Reliable: Responsible and follow through to completion

Coachable: Embrace the truth and eliminate excuses to become better every day

Resourceful: Use all resources available to provide solutions to problems effectively and efficiently

*Successful candidate must pass background check.

 

Farmers Insurance & Financial Services

Address

Lynnwood, WA
98036 USA

Industry

Business

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