We’re FarApp, a rapidly growing e-commerce automation solution company. It sounds like a lot of buzz words, but we really are growing fast and want to bring in new talented folks to help manage our rapidly expanding customer base. We hope that we can find that talent in you!
What’s an e-commerce automation solution company? It’s a fancy way of saying we move customer’s data around. Simple in concept, but deep and complex when you get into the weeds. We have the technology to adapt our connectors into thousands of configurations to meet our growing customer demands. Our team need to be experts in the field, instructing people on leading practices, walking customers through their configurations and setups, and brainstorming solutions to varied and unusual problems.
Who should you be? You should be a curious problem solver. Sure, a lot of companies say that, but we really mean it. If you look at things and wonder how they work, if you figure it out anyway when no one can give you the answer, if you get a rush when you solve a hard problem, you’ll love this job. We of course train at least every week if not every day, but you’ll be learning how to solve problems instead of just getting the answers.
What will you be doing? Your main responsibility will be to ensure that your clients are happy. There are a lot of roads to get there. You’ll be first responsible to help them out when they run into problems or issues with their current product. This happens a lot, our customers like to break things. The other main responsibility will be to bring on and integrate new customers. That’s a complex process, what are they connecting? How are they shipping? Where do they ship from? Why on earth would they do that? You’re going to learn more about how Amazon ships you toilet paper than you ever wanted to know. And then some.
Working from home! We’re evil and make you work from 2 days a week.
We offer health, dental and vision plans.
We have a 401k plan.
Bi-monthly catered lunches and office snacks.
Bi-annual reviews and raises.
Monthly company outings, we buy you beer.
Things you need (requirements):
Excellent communication skills – both written and oral.
Experience with technology and/or operations.
Experience with eCommerce, NetSuite, or ERP systems is a plus.