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Responsible Part Time Receptionist at Behavioral Health Practice

Family Behavioral Health Plainfield, IL
  • Posted: over a month ago
  • Part-Time

Family Behavioral Health is a Psychiatry and therapy office. Located in The Southwest Suburbs of Chicago. You will find our practice culture stimulating and rewarding. We value all our employees. We are affiliated with Edward Hospital and Linden Oaks Hospital. FBH Receptionists will work as a member of the front desk clinical team and support providers by delivering excellent patient care and customer service.

CLINICAL

Sets up and maintains treatment rooms, maintains adequate supplies

Takes vital signs including blood pressure, weight, height, reviews medical history

Completes tasks assigned in the clinical task boxes or electronically in a timely manner

Operates assigned equipment

Updates Manager on needed orders for maintaining clinical supplies

Prepares initial steps for the patient appointment upon arrival

Advises provider that the patient is ready to be seen

Coordinate action plan with assigned provider if needed

Prepares patient for treatment session

Assist provider as directed

Administer, document and enter charges for services as appropriate

Assists with calling patients to convey test results, follow ups or other telephone tasks

Obtains prior authorizations and insurance verification & appropriate tasks

Participates in daily huddles with providers

CUSTOMER SERVICE

Maintain a professional, courteous, and positive manner with all contacts.

TEAMWORK

Work collaboratively in relationships with co-workers

Participate in achieving common goals

Share knowledge and expertise willingly

Offer/lend assistance as needed.

COMMUNICATION

Convey information clearly in writing and verbally

Listen with empathy

Accept constructive criticism/feedback

Respond to inquiries accurately and in a timely manner

OTHER DUTIES AS ASSIGNED

QUALIFICATIONS

High school diploma or equivalent required

Must be a graduate of an accredited college or Medical Assistant program

Must hold current CPR certification (contact your local fire department)

Strong clinical skills

Familiarity with clinical processes and procedures and medical terminology

Able to perform vital signs, obtain pertinent health information including but not

limited to pulse, respirations, blood pressure, height and weight (using electronic

cuff & height measure)

Able to participate in the medication reconciliation processes and related

prescription

management tasks including prior authorizations

Knowledge and ability to perform specific procedures and tests appropriate

to the clinical setting

Strong customer service skills

Strong computer skills including Microsoft Office, TEAMS. Willing to work with

MAC Computer.

Previous experience with Practice Management and Electronic Health Record

systems, a plus

Able to maintain strictest confidentiality per HIPAA.

Able to communicate with all levels of organization.

Able to handle multiple tasks and prioritize work.

Able to comprehend complex orders

Strives in a responsibility paced environment and stays calm during stressful

situations.

Flexible and able to adapt to changing situations

Comfortable with canines and pet therapy

EEO Statement

Family Behavioral Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status.

Family Behavioral Health

Address

Plainfield, IL
60544 USA

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