Skip to Main Content

Director, Children's Services

Family & Children Services Kalamazoo, MI

  • Posted: over a month ago
  • Full-Time
Job Description

Position: Director, Children's Services

Location: Kalamazoo

Family & Children Services Video

Be a Source of Hope

Family & Children Services has been a source of hope for our community's most vulnerable citizens for more than 115 years. This hope is embodied in our mission "to support, strengthen, and preserve the safety, well-being, and dignity of children, individuals, and families" and is delivered every day by our dedicated, experienced, and compassionate staff members.

We're looking for people who want to join us and be a source of hope. That hope could be you.


This position provides leadership and administrative oversight of foster care, adoption and Licensing services that meet the needs of the communities served by the Agency through administrative oversight of staff, program services, clinical treatment, contract compliance, quality assurance, outcomes, evaluation, budget management and program growth and development by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Responsibilities associated with this job will change from time to time in accordance with the agency's programmatic and business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those described below.

  • Maintains collaborative, effective working relationships with service providers, stakeholder groups and key funding bodies to ensure coordination of services.
  • Respond to the needs and request from stakeholders and funders regarding services and funding.
  • Ensures contract compliance and quality improvement process for program services.
  • Participates in contract negotiations and writes new RFPs.
  • Attends community, State, and stakeholder groups to promote the Agency and services and participate in leadership positions as appropriate.
  • Assists the CEO and the Director of Finance in developing annual program budget, manages program budgets and prepares finance notes.
  • Participates and prepares data for PASS Tool reviews, strategic planning, and annual reports.
  • Serves as a member of the Directors Council, Impact team, PASS team and Tier 3 Lean.
  • Provides reports and presentations for the Board, Board orientation and committees of the Board as necessary.
  • Supervisory responsibilities include participating in group interviews for Program Managers and Supervisors if no Program Manager, making recommendations for hiring, training, clinical and administrative supervision, and performance coaching.
  • Recognizing employees and using progressive discipline practices within agency policy in conjunction with Program Manager and Human Resources, addressing complaints and resolving problems.
  • Provides coverage for Program Manager or supervisors in the absence of the Program Manager.
  • Provides consultation related to HIPAA and mandatory reporting.
  • Participates as directed by the Agency Grievance Policy and Procedure to address and resolve stakeholder grievances.
  • Provides 24-hour a day consultation services to staff via electronic communication.
  • Perform other job-related duties as assigned.
  • A commitment to value diversity in all forms, and to respect and promote diversity in our workplace and in the community, including a personal commitment to increase one's own cultural competencies.
  • This position will be knowledgeable about and actively support 1) culturally competent, recovery-based practices; 2) person-centered planning as a shared decision-making process with the individual, who defines his/her own life goals and is assisted in developing a unique path toward those goals; and 3) a trauma informed culture to aid individuals in their recovery process.
  • Ability to understand, demonstrate and apply the Agency's workplace values:
    • Respect
    • Integrity
    • Service
    • Empowerment


Directly supervises office/administrative staff and program manager(s) in Children's Services and paraprofessional staff and in the Foster Care, Adoption and Licensing Services, with oversight responsibilities for supervisors in these programs.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Master's Degree in Social Work, Psychology, Counseling, or related field
  • Five to eight years related experience in a successful progression of supervisory/administrative responsibilities and program development working in child welfare or related services
  • Strong clinical skills
  • Trained or willingness to be trained in First Aid, CPR, and AED


  • Lived experience with behavioral health issues
  • Education, training, and/or knowledge of the impacts of trauma on individuals, children, and families


Ability to read, analyze and interpret professional journals, general business periodicals, legal documents, financial reports, and government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information to and respond to questions from groups of managers, clients, customers, funders, and the general public.


Ability to solve practical problems and deal with a variety of concrete variable in situations where some limited standardization exists. Ability to interpret a variety of instructions in written or oral form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to develop an overview of program operations and identify themes and trends.


  • Preferred by not required: Registration in State of Michigan as a licensed Social Worker
  • Valid Michigan driver's license and driving record which complies with agency policy


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk, hear, and have mobility. The employee is occasionally required to use hands to finger, handle, or feel. Specific vision abilities required by this job include close vision, and distance vision.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate.

Status: Exempt, Full-Time

Location: Kalamazoo with occasional travel in surrounding area

Salary: $73,100-$94,000 commensurate with qualifications and experience

Benefits: Health, Dental and Vision Insurance; 401(k) retirement plan, Paid Time Off, paid holidays, Short Term Disability Insurance, Life Insurance, Employee Assistance Program and other benefits.

To Apply: Family & Children Services - Careers (

Family & Children Services is an Equal Opportunity Employer

Job Posted by ApplicantPro

Family & Children Services


Kalamazoo, MI



View all jobs at Family & Children Services

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.