The Branch Operations Support Specialist will:
· Assist high-producing loan officers in the timely submission of complete loan application files
· Communicate effectively with borrowers, agents, and other parties involved in the mortgage transaction
· Deliver excellent customer service by focusing on customer needs
· Assist in the inputting of purchase contracts, ordering of appraisals, credit report, title work and other documents, and coordinates the efforts with the loan officer and operations partners.
· Enhance loan officer productivity
Mortgage experience not required, but is preferred. Must be coachable with a positive attitude.
Fairway Independent Mortgage Corporation, recently named for the 4th consecutive year as the '#1 Mortgage Company in America to Work for, is seeking a professional, experienced, and customer service minded Branch Operations Specialist for our team in the Gilbert Area.
The Gilbert Office is located in the heart of Gilbert with 258,000 residents in the area and growing! (At this current time, we are at a Work From Home status until further notice).
Candidate should possess a high level of energy and focus for providing exceptional customer service to our valued clients. Proficiency in organization, phone etiquette and reliability is an absolute must. Will need to have Microsoft Office experience and a team player mindset.
Fairway closes more than 2 billion dollars per month in closed volume nationwide, and as a result, we offer extremely competitive rates, unsurpassed support, and a full benefits program which includes medical, dental, vision, 401K, and a new Employee Stock Option Purchase program.
Featuring an agent support platform & local advertisement team, the marketing benefit is unparalleled in the industry.
Don't miss this opportunity to enjoy the support and communication that consistently is cited as the premier contributor to our rating as an exceptional company. There are simply too many wonderful tools provided to the successful candidate to mention here!
Required experience: Microsoft Office, Organizational Skills, Phone Etiquette
Banking and Mortgage experience is preferred.
Fairway Independent Mortgage Corporation - Gilbert, AZ 85297