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Dental Office Manager

Fairlawn Family Dental Radford, VA
  • Expired: over a month ago. Applications are no longer accepted.

Fairlawn Family Dental is currently seeking an Office Manager to oversee administrative operations and help our team provide personal and high quality dental care to our family of patients. To excel in this role the ideal candidate will be a good communicator that is highly organized with the ability to multitask in a busy dental office setting.

Responsibilities are included but not limited to:

  • Managing front office staff and ensuring they are properly executing their duties

  • Hire, train, and supervise new front office employees when necessary

  • Guarantee office productivity by scheduling patients and filling gaps in the schedule for both the doctor and hygienists

  • Manage the daily patient schedule around the hygienists and dentist availability

  • Greet patients upon their arrival and ensure the acquisition of proper information necessary for billing

  • Coordinate and retrieve information from other dental specialists offices as necessary for treatment at Fairlawn Family Dental

  • Meeting and communicating with patients in person and by phone about payment plans for their treatment, insurance payments, as well as any outstanding bill

  • Organize and maintain patient files and records to ensure smooth transition to paperless system

  • Contacting insurance companies to ensure proper and timely compensation

  • Maintain the office cash control, staff schedules, general ledger, and billing system

  • Respond to patient concerns and complaints in a timely manner

  • Communicate to the dentist in a timely manner any major patient complaints or other office issues

  • Aide in ordering various supplies needed by the office as requested by the dentist

Qualifications

  • High School Diploma/GED required

  • Experience in dental office management required

  • Working knowledge of dental billing and insurance protocols

  • Knowledge of dental terminology and processes

  • Excellent customer service and communication skills

  • Ability to multitask efficiently

  • Basic Computer skills required, prior experience with Eaglesoft preferred.

  • Experience maintaining patient privacy in accordance with HIPPA

  • Experience with Quickbooks is preferred

Fairlawn Family Dental

Why Work Here?

Fairlawn Family Dental is a growing dental practice which recently moved into a brand new facility.

Address

6051 Belspring Road Radford, Va 24141
Radford, VA
USA