For nearly 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients.
It’s an exciting time for FHCHC. We are growing and looking for great talent to join us! If you are a passionate, caring professional interested in improving the health of our community, we’d like to know more about you.
To provide high-quality health care to the patients of the Fair Haven Community Health Center in the primary care setting consistent with FHCHC policies and mission.
The department chair is the direct supervisor of the provider staff in their department. Administrative responsibilities in concert with the CMO include supervision of clinical staff, coordinating peer reviews, overall department clinical management, and working with other department directors both clinical and nonclinical as well as senior leadership to achieve high level of patient satisfaction, provider satisfaction, productivity, and high-value (high quality/low cost), safe care
The department chair, as the supervisor of provider staff, is in charge of reviewing the clinical performance of each provider their annual performance appraisals, and periodic peer review activities. He/she is also responsible for providing departmental coverage to achieve the clinical needs of the department, across sites.
Functions of the department chair are both clinical and administrative in nature. Specific deliverables for the department chair position are listed below:
- Serves as a role model for staff upholding high professional and ethical standards, respectful and effective communication, and appropriate confidentiality.
- Orient new staff on department processes and procedures; including assessing and managing pain.
- Represents the Department when needed in discussions re: provider needs, clinical support, etc.
- Active champions for quality improvement initiatives across the clinic.
- Responsible for QI metrics, clinical metrics, clinical protocols of the department.
- Coordinates information, schedules, and decisions with other Department chairs [medical and non-medical] and senior leadership.
- Works with leadership and colleagues to arrange CME/CEU opportunities at Fair Haven.
- Attends Department Chair meetings;
- Serves as a member of the Credentialing and Privileging Committee, Pharmacy and Therapeutics Committee, Clinical Quality Improvement Committee, and other committees as appropriate, or designates a proxy for such purposes; ensures that Departments are represented on all performance improvements committees.
- Serve as liaison with city health departments, school superintendents, and principals regarding programming and public health initiatives
Department Meetings. Information & Communication:
- Sets agenda and convenes a monthly Department meeting—according to schedule; Maintains file of minutes of department meetings.
- Updates absent team members of what transpired at meetings.
- Communicates information from other meetings back to Department members.
- Keeps abreast of new clinical recommendations for appropriate disciplines and participates in updating clinical guidelines at least annually.
- Works on developing new protocols, procedures.
- Responsible for annual evaluations of Department clinicians and making sure these are filed with human resources for completion.
- Orients new Department members and reviews 20 charts within 90 days for new medical staff. 90 day reviews are completed for all new employees.
- Performs 90-day reviews of new clinicians, informed by chart reviews and other items; Chart reviews and 90-day reviews are to be included in the new hire folder and used to help learn processes and workflows as well as answer systems questions for new clinicians.
- Ensures compliance, safety, and quality trainings [i.e.: Relias] are done by clinicians; Addresses clinician behavior (both positive and negative) and interpersonal concerns, in their department along with other department chairs or leadership.
- Documents as appropriate.
- Collaborates with Nurse Managers & Nursing Administrators to develop workflows; Participates in recruitment and hiring of new department members, including review of CVs for applicants and participate in interviews.
- Coordinates or delegates oversight of students and research which affects Dept.
Responsible for creating and dissemination of call schedule and backup schedules for coverage with administrative support; Coordinates vacation schedules and coverage with other Departments and Clinical Teams.
Qualifications, Appointment and Terms of Service:
- Any member of the provider staff in good standing is eligible for appointment as a department chair.
- Interested candidates may submit their names for consideration either at their discretion or when there is an opening for this position.
- The department chair will serve in the capacity for two years, and continue in this role or provide another clinician the opportunity for career advancement and responsibility in this role. Reappointment will occur every 2 years.
- It is expected that a department chair will use a portion of annual CME for managerial as well as clinical learning and continuing education.
Category I—Increased Risk Position
Generally works in an oﬃce environment with no exposure to bloodborne pathogens.
Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into a computer, pulling medical records,
Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions
Manual Dexterity Required: Ability to use a keyboard, telephone.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job-specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Fair Haven Community Health Care