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Operations Manager

Factory Direct Marine & RV - Palm Harbor, FL
Palm Harbor, FL
  • Posted: over a month ago
  • Full-Time
Job Description

Factory Direct Marine & RV is seeking an Operations Manager to oversee the Service, Parts, and Warranty operations of our boat and recreational vehicle dealership. The ideal candidate is someone with great leadership and problem-solving skills with the ability to multitask.

Job Responsibilities include but are not limited to:

    • Oversee the Service Department and Service Manager(s)
    • Oversee the Parts Department and Parts Manager(s)
    • Oversee the Warranty Clerk(s)
    • Maintain and increase profitability in Service, Parts, and Warranty departments
    • Ensure proper procedures are being followed by all departments with regard to Work Orders, Hours Flagged, and more
    • Create and maintain schedules of work to be completed with a keen eye toward prioritization of tasks
    • Ensure Service and Warranty work is being done in a timely, thorough, and correct manner 
    • Ensure that Customers are being followed up and communicated with in regard to their Service or Warranty work, and that they receive their Parts in a timely manner
    • Diffuse Customer issues and strive for 100% Customer Satisfaction
    • Develop and maintain high morale with staff
    • Ensure a safe work environment and compliance with OSHA regulations

Job Requirements

    • Valid drivers license and reliable transportation
    • Punctuality and timeliness
    • Basic knowledge of the use of computers, telephone systems, and office equipment
    • Prior related experience preferred

Benefits

    • Health insurance
    • Dental insurance
    • Vision insurance
    • 401k retirement plan
    • Paid time off

If you love staying busy, managing a great team, and providing great customer service, you'll love being an Operations Manager at Factory Direct! It's easy to apply, so apply today!

Factory Direct Marine & RV - Palm Harbor, FL

Address

Palm Harbor, FL
USA

Industry

Business

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