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Family Support Specialist
Faces SF San Francisco, CA

Family Support Specialist

Faces SF
San Francisco, CA
  • $75,000 to $85,000 Yearly
  • Full-Time
Job Description

Family & Child Empowerment Services (FACES) SF provides families who live and work in San Francisco with high-quality early childhood education and enrichment; job support, training, and placement; and comprehensive family support services and referrals. Our mission is to empower families who live and work in San Francisco to transform their futures through evidence-based educational and economic opportunities.

Position Summary

The Family Support Specialist is an integral part of our Family Services team, serving infants, toddlers, and preschool-age children and their families at our Bayview location. The Family Support Specialist has an in-depth understanding of the challenges of our families and children, the ability to provide trauma-informed child, individual and family therapy, and the experience to facilitate a range of community and family support services. We are looking for an individual who can form impactful working relationships with a diverse set of people, is enthusiastic about working with children and families, and has a strengths-based, non-judgmental approach when working with clients.

What You’ll Do

  • Provide trauma-informed therapy and crisis management for students, and individual, family and/or group therapy for parents/families as appropriate

  • Partner with families in assessing their needs, developing action plans toward goals, making appropriate referrals to community resources, and facilitating linkage to services

  • Coordinate and/or facilitate caregiver support groups and/or workshops, such as child development, stress management, money management, etc. as needed

  • Provide classroom milieu therapeutic support as appropriate

  • Collaborate with teachers, staff, administrators, FACES SF programs and community agencies to support student well-being and ensure continuity of care

  • Document all client contact, action plans, and summary of client progress

  • Meet in weekly individual and group supervision with supervisor and team members to discuss client activities, and any relevant issues

  • Monitor and/or coordinate weekly and monthly family engagement activities, parent workshops and community events

  • Monitor and/or coordinate workshops to address challenges faced by our families and strengthen their knowledge of and access to community resources

  • Plan, coordinate and actively participate in and document family engagement activities


You have a solid mix of the following knowledge, ability, skills and experience:

  • Masters degree in Social work, Psychology or related field from an accredited college or university. MFT, AMFT, ALPCC, ASW or LCSW preferred.

  • Bilingual (Spanish/English) a must!

  • Demonstrated knowledge of parenting challenges, child development, and children and families with special needs, including behavioral and emotional issues

  • Demonstrated knowledge of community resources, and skills in developing and maintaining collaborative working relationships with community services providers

  • Experience with facilitating workshops or trainings preferred

  • Commitment to working with families from marginalized communities

  • Effective and compassionate communication and interpersonal skills

  • Ability to work cooperatively and independently with initiative and enthusiasm

  • Ability to handle sensitive information in a confidential manner

  • Proficiency with all Microsoft Office applications and electronic client management systems

  • Ability to meet required state, federal, local, and CDC standards (including but not limited to fingerprint clearance, negative TB test, First Aid, CPR)

  • Able and willing to travel between our centers as needed

  • A deep commitment to aligning all program practices to FACES SF values, especially around equity, inclusion, and belonging for all our stakeholder

  • Strong passion for and a desire to humbly reflect, learn, and grow in pursuit of our mission

  • A sense of humor- we believe joy and justice go hand in hand!

What We Offer

  • Salary $75,000 - $85,000 based on experience, education, and qualifications

  • Healthcare premiums 100% paid for employees and 25% paid for dependents

  • Three weeks of vacation, ten sick days, and paid holidays, including one-week winter closure between Christmas and New Year’s

  • A retirement plan with employer match up to 7% of your salary

  • A chance to positively impact the lives of young children and their families

  • A fun, dynamic and collaborative working environment

  • Opportunity to join a movement to achieve educational, economic, and racial justice!

FACES SF is a welcoming workplace for all. We embrace diversity in every form- race and culture, gender identity, sexuality, country of origin, religion, and/or ability. Candidates with diverse backgrounds and lived experiences are strongly encouraged to apply.

FACES SF is an Equal Employment Opportunity Employer.


Faces SF

San Francisco, CA
94124 USA



Posted date

Over a month ago

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Faces SF job posting for a Family Support Specialist in San Francisco, CA with a salary of $75,000 to $85,000 Yearly with a map of San Francisco location.