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Customer Service Representative | No Outbound Calls

FTI Technology Inc. Springfield, VA
  • Expired: 9 days ago. Applications are no longer accepted.

We are seeking a candidate with a background in customer service - Full Time to join our team at FTI Inc! We are looking to add 4-5 new consultants on our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities as our Customer Service Consultants:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Assisting customers face-to-face with any billing and/or equipment issues
  • Handling new customer acquisitions and qualifying potential clientele

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Our Offerings:

  • $720-1,250 (average weekly Pay)
  • Weekly Bonuses & Incentives
  • Travel Opportunities
  • Opportunity for management growth
  • Yearly R&R trips for qualifying reps

FTI Inc is a LEADER in the Northern Virginia area for Marketing!

Currently we are seeking someone to be in our Marketing sector with a background in public relations.

We campaign for over 50 Fortune 500 clients! Now we are expanding and looking to bring on more contracts. Therefore, we need to expand our firm as well.

FTI Inc is actively seeking Entry Level Professionals for our Sales & Marketing teams! These are competitive positions that start on the ground floor but offer rapid advancement towards a management role. Since we consider ourselves an up and coming leader in the area, we are looking for fast paced, high energy, competitive minded professionals in all areas.

  • Marketing and Sales

  • Advertising and Public Relations

  • Entry Level Management

  • Customer Service

  • Promotions


**NO DOOR TO DOOR OR TELEMARKETING


WE PREFER TO DEVELOP OUR EMPLOYEES FOR MAXIMUM PERFORMANCE

We are seeking individuals with LEADERSHIP qualities, great COMMUNICATION skills, people that excel through competition and have a drive for SUCCESS. The main job responsibility is to aid our Marketing Representatives, Advertising Associates, and Senior Staff in specific projects related to our clients.

JOB REQUIREMENTS

  • Ability to start right away

  • High School degree or higher

  • Great Communication skills

  • Positive Attitude

  • Hard Working & Determined

  • Reliable transportation to the office on a daily basis

THANK YOU FOR YOUR INTEREST IN OUR COMPANY AND GOOD LUCK!

PLEASE APPLY WITH YOUR PHONE NUMBER

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FTI Technology Inc.

Why Work Here?

"Straight out of College and landed a job here, I've been promoted way more than any of my friends"- Current Employee

Newly expanded Technology Division that empowers and helps Tech-Based companies all across the nation with any of their business strategies.

Address

northern va
Springfield, VA
USA