Customer Service Representative *No Experience Necessary*
FTI is looking for a Customer Service Representative with strong Customer Service Skills to work for their busy marketing company. The successful applicant will be able to work as part of a growing friendly team. Experience with customer-facing roles is an advantage but not essential.
This is a fantastic opportunity to join this highly successful marketing company that offers a broad range of market-leading products coupled with a dedication to outstanding customer service offering superb training and career opportunities.
You will be working within an extremely dynamic and successful new business team developing existing and attracting new businesses where a flair for sales and customer development are vital.
To provide the primary external business interface for customers and the external sales force. Providing a full range of customer service support services including pricing information, lead time inquiries and pro-active management of marketing. Establishing and maintaining effective relationships with specific managers and end-user customers.
Participating in promotional and re-active marketing campaigns will also be part of the Customer Service Role.
CSR Main Responsibilities:
· Providing an excellent standard of Customer Service.
· Answering customers' queries and questions.
· Sales reporting and tracking day to day progress.
Successful candidates will possess the following attributes:
· Great customer service communication skills
· Good organizational skills applied to our customer service process
· Willing to take responsibility and accountability
· Experience of working alone and as part of a team.
· Hard working and have a problem-solving attitude.
· You must be enthusiastic, motivated and willing to learn
Previous experience in customer service is not essential as full on the job education will be given, but office/retail/sales experience would be useful. If you feel you have the right skill set for this position please apply by clicking on the 'apply' button. Send us your resume and please feel free to call us if you would like any more information regarding the role.
It would be a huge plus if you have the following work experiences: Customer Service Adviser, Customer Service Representative, Customer Service Officer, Customer Service Associate, Customer Service Assistant, Customer Service Supervisor, Customer Service Coordinator, Customer Service Consultant, and Customer Service Agent. Sales Adviser, Sales Representative, Sales Officer, Sales Associate, Sales Assistant, Sales Supervisor, Sales Coordinator, Sales Consultant, and Sales Agent. Marketing Adviser, Marketing Representative, Marketing Officer, Marketing Associate, Marketing Assistant, Marketing Supervisor, Marketing Coordinator, Marketing Consultant, and Marketing Agent. General Business, Entrepreneurship, Summer Job Experience, Entry Level Role, Promotions, Retail, Direct Advertising, Sports Minded, Sports Enthusiast, Competitive Mindset, Business Development, Business, Internship, Management Trainee, Full Time, Part Time, Bilingual