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Customer Service To Account Management

FT Inc DMV Woodbridge, VA
  • Expired: over a month ago. Applications are no longer accepted.

Are you looking to start a Customer Service Career TODAY? - We are looking for 3 full time Customer Service Associates.

There’s never a dull moment with Nation United. Our extraordinary team tackles every challenge with enthusiasm, creativity, and while we focus on producing results that does not mean we do not have fun along the way. We promote open communication and good old-fashioned hard work.

If you think you have what it takes, APPLY NOW!

We are focused on building brands from the ground up and support each other in this team effort. If you are great at what you do, share our core values, and want to change the face of client relations with us, submit your resume!

We pride ourselves in providing exceptional customer service. We are looking for an individual who is ambitious, detail-oriented, energetic, loves to chat, and most of all has a desire to help our customers select the right products for them.

Job Description:

  • Customer service associates provide prompt and friendly customer support via multiple channels on issues ranging from simple to complex
  • Customer service associates process orders and returns
  • Customer service associates troubleshoot technical issues for customers
  • Customer service associates skillfully assist and retain customers through positive customer relationship building
  • Customer service associates provide product recommendations and advice when needed
  • Customer service associates meet and exceed service, accuracy, and productivity expectations
  • Customer service associates communicate with Team Leads and/or Management to correct and prevent customer complaints/issues
  • Customer service associates suggest improvements to enhance company communications
  • Customer service associates assist with various projects

Qualifications:

  • No experience necessary, customer service background is a plus
  • Punctual and consistent attendance is required.
  • Open availability required.
  • Must be available to work overtime, holidays and weekends as needed
  • Strong written and verbal communication
  • Solid problem-solving skills

FT Inc DMV

Why Work Here?

Team nights, vacations, trips and PROFESSIONAL GROWTH!

FT Inc. is DC's number one Marketing Firm acquiring more than 50 clients. We started in 2013 in the telecommunications industry and quickly expanded into industry such as energy, solar, home remodeling, security and many more. We have allowed young professionals grow into their careers in management and watch them exceed in their department. 2018 has already been our biggest year yet and we cannot wait to end the year off strong! Join our team today and learn how we can help you start your dream career!

Address

northern va
Woodbridge, VA
USA